Brooklyn, NY

Product Jobs in Brooklyn, NY

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Today

Assistant Manager, Product Operations

Gap Brooklyn, NY

Brooklyn, NY

Today

$25 - $34/hr Full time Assistant Manager Customer Experience Management

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Job Description

In this onsite Assistant Manager role in Brooklyn, NY, you help set the standard for store performance and team execution. You support store strategy through customer-focused operations, merchandising, and talent development while ensuring day-to-day standards and compliance are consistently met.

Role Summary

As Assistant Manager, you contribute to profitable sales growth by aligning customer and product operations with a best-in-class experience. You assist with execution of the store strategy and coach Leads, Experts, and Brand Associates to support strong customer outcomes and operational consistency.

Responsibilities

Support store strategies and processes to drive sales results using a customer-centric mindset.
Recruit, hire, and develop productive Brand Associate and Expert teams.
Own an assigned area of responsibility to ensure performance and follow-through.
Implement action plans designed to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand while understanding the competition and the broader retail landscape.
Promote community involvement.
Leverage omni-channel capabilities to create a frictionless customer experience.
Ensure all compliance standards are met.

Requirements

Current or former retail employee with 1 to 3 years of retail management experience.
High school graduate or equivalent.
Strong communication skills with the ability to interact effectively with customers and the team to meet goals.
Passion for retail and the ability to thrive in a fast-paced environment.
Results focus through metrics aligned to business goals.
Commitment to lead, coach, and mentor others to support learning and growth.
Ability to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
Ability to utilize retail technology.
Physical ability to maneuver around the sales floor, stockroom, and office, and to lift up to 30 pounds.
Ability to travel as required.

Compensation

Hourly range: $25.20 to $34.00
Employee pay varies based on qualifications, experience, skill level, competencies, and work location.

Benefits

Merchandise discount for Gap brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees.
Paid Time Off: one of the most competitive plans in the industry.*
Volunteer time: employees can take up to five on-the-clock hours each month to volunteer for a charity of their choice.*
401(k) plan with company matching for contributions up to 4% of an employee’s base pay.*
Employee stock purchase plan.*
Insurance: medical, dental, vision, and life insurance.*

Additional Information

Benefits at Gap include additional offerings. See more of the benefits we offer.

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8d ago

Product Manager

Delan Associates, Inc Brooklyn, NY

Brooklyn, NY

8d ago

Full time Product Management Product Manager

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Job Description

Delan Associates, Inc is seeking a Product Manager to support product delivery in a fast-paced environment based in Brooklyn, NY on-site. In this role, you will connect user needs to actionable development work, use data to shape product priorities, and manage projects across teams using Agile practices.

This position requires at least 4 years of experience in project and product management, including work that spans roadmap prioritization, delivery planning, and translating between technical and non-technical stakeholders. Experience with Salesforce and/or iOS or Android applications is a key part of the role.

What you’ll focus on

Translate user needs into development stories that teams can execute
Use data to prioritize a product roadmap and validate completed projects
Manage multiple tasks efficiently while keeping deliverables on track
Define project expectations and timelines for deliverables

Experience and skills required

Minimum 4 years of experience across project and product management in fast-paced environments
Project managing large-scale projects in high-tempo settings
Excellent listening skills and the ability to translate user needs into development stories
Ability to prioritize and manage multiple tasks efficiently
Working knowledge of Agile project management frameworks
Strong communication skills and the ability to work independently and with a team
Ability to translate technical information to non-technical audiences
Strong analytical and problem-solving skills, including using data to prioritize a roadmap and validate completed projects
Experience in government or in community, issue, labor, or political organizing
Experience product managing Salesforce, iOS, or Android application(s)

Technologies

Salesforce
iOS
Android

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1mo ago

Senior Product Manager

TECHNOLOGY & INNOVATION Brooklyn, NY

Brooklyn, NY

1mo ago Closed

$100k - $180k/yr Full time Senior Customer Experience Management

This position is no longer accepting applications (closed Sep 25, 2026).

Job Description

Office of Technology and Innovation (OTI) is building digital tools to shorten the new construction permitting process. As a Senior Product Manager, you will help shape and prioritize SPEED by creating business cases, defining outcomes and KPIs, and guiding software product development from conception to launch in a cross-functional environment. The role is onsite in Brooklyn, NY.

Salary: $100,000 to $180,000 per year.

What you’ll deliver

Create business cases that set clear priorities, direction, and timing for SPEED.
Diagnose root challenges and develop tenable, elegant solutions for major product opportunities.
Own the software product lifecycle from conception to launch, serving as the bridge between program strategy, user experience, and technology needs.
Synthesize research, analytics, and systems analysis to understand user problems and define options grounded in real user needs.
Define what to build to maximize value and program impact for New Yorkers, including navigating requests that do not align with strategic outcomes.
Define and monitor outcomes and KPIs to drive evidence-based improvements for SPEED.

How you’ll work with teams

Collaborate with program owners to define SPEED outcomes and KPIs.
Translate and prioritize user needs into requirements, guiding program, UX, and engineering teams to deliver software that achieves stated outcomes.
Write user stories, acceptance criteria, and system requirements in close partnership with UX and engineering to support technical feasibility and architecture.
Engage non-technical stakeholders on complex topics using plain language supported by strong technical fluency.
Articulate insights and recommendations clearly and directly so they materially address problems for New Yorkers.
Handle special projects and initiatives as assigned.

Required qualifications

A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics, or a related field, plus six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems.
Alternate qualification: a baccalaureate degree plus ten years of satisfactory full-time experience in the same architecture or IT infrastructure areas.
Education and/or experience that is equivalent to qualification (1) or (2) above.

Schedule and location

Work location: Brooklyn, NY (onsite).
Hours/shift: Day. Due to the position’s necessary duties in a 24/7 operation, the candidate may be required to work various shifts, including weekends and/or nights/evenings.

Additional employment information

Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
Residency requirement: New York City Residency is not required for this position.
Equal opportunity: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on legally protected status or characteristics, including sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

How to apply

Please go to www.cityjobs/jobs/search and search for Job ID #789610. Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration.

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1mo ago

ASM Product & Operations

Victoria's Secret Brooklyn, NY

Brooklyn, NY

1mo ago Closed

$39 - $46/hr Full time Manager Customer Experience Management

This position is no longer accepting applications (closed Sep 14, 2026).

Job Description

Assistant Store Manager – Operations will lead day-to-day execution in-store, translating strategy into consistent customer and associate experiences in Brooklyn.

Responsibilities

Execute customer experience across all brands, ensuring consistency, quality, and emotional connection
Coach and develop Managers through performance management and talent progression
Drive sales floor execution through Head Coach leadership, focusing on behaviors that support top-line results
Translate store strategy into clear daily priorities and expectations across teams
Partner with Operations to ensure store readiness supports the customer experience
Own talent lifecycle activities alongside the Store Manager (hiring, development, performance management)
Lead assigned direct reports, including Managers and/or Supervisors
Demonstrate and lead company values; model leadership competencies
Perform the Head Coach role to deliver exceptional customer experiences through coaching, zoning, team selling, and personal selling
Coach and develop associates
Execute Daily Work Force Management actions to manage labor hours
Maintain visual merchandising standards
Collaborate with Sales Leadership Teams for seamless in-store execution
Demonstrate and lead company policy and procedures
Complete additional duties as assigned, including floorset mapping and execution, product launch support, brand education, and shipment processing

Requirements

Passion for the Victoria’s Secret Brand and ability to drive customer satisfaction and loyalty
Experience reviewing business reports and insights, taking immediate and deliberate action to achieve results
Self-awareness and interest in seeking feedback to improve and develop
Experience selecting and developing direct reports to the next level and building an environment where people do their best work
Experience influencing cross-functional partners in informal and formal settings
Ability to work nights, weekends, and a flexible schedule
Ability to lift and carry up to 40 pounds; frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
Ability to use technology including headsets, mobile devices, and computers
4+ years of retail or operations leadership experience preferred

Location & Schedule

Onsite: Brooklyn, NY

Compensation

Salary range: USD 39.05 to 46.90 per hour

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Product Jobs in Brooklyn, NY

Assistant Manager, Product Operations

Product Manager

Senior Product Manager

ASM Product & Operations

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