Product Jobs in Memphis, TN

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Mgr-Product Operations App

FedEx Freight Memphis, TN

Memphis, TN

Today

Full time Manager Freight Management

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Job Description

The role at FedEx Freight leads the vision, strategy, and roadmap for the company’s operational IT systems. Based on site in Memphis, Tennessee, the position ensures mission critical applications operate reliably, scale with the network, and continuously evolve to support a fast moving transportation ecosystem.

Responsibilities

Lead, mentor, and develop a high performing application development team, fostering growth and持续 improvement
Oversee build versus buy decisions and guide capable development teams responsible for designing, building, and supporting applications that power freight operations across the enterprise
Ensure these systems are modern, integrated, secure, and highly available to enable efficient operations, accurate reporting, and long term business scalability
Define and execute the product vision, strategy, and roadmap for operational systems, ensuring alignment with business priorities, compliance, and operational goals
Prioritize features and enhancements based on business value, requirements, and scalability needs
Partner with architects, engineers, and business leaders to deliver secure, scalable solutions aligned with enterprise architecture standards
Monitor system adoption, performance, and operational metrics to inform product decisions and drive continuous improvements
Serve as the primary point of contact for operational systems, coordinating with internal teams and external vendors on dependencies, sequencing, and release planning
Communicate roadmap updates, modernization progress, risks, and trade offs to business and executive stakeholders
Comply with all applicable laws and regulations, as well as company policies and procedures
Perform other duties as assigned

Requirements

Bachelor’s degree in business, finance, computer science, information systems, or related field
Five years of experience in product management or enterprise system ownership, preferably within operations domains
Proven track record designing, building, and managing highly available operational systems
Strong understanding of integration patterns, including third party solution integration
Knowledge of governance and compliance requirements, and readiness for audit standards
Experience weighing trade-offs between customization, integration, release cycles, and system standardization
Excellent written and verbal communication skills
Strategic and analytical thinking to define product direction and identify opportunities for system improvement
Strong problem solving and prioritization abilities to manage complex integrations and modernization decisions
Solid technical foundation with familiarity of cloud architectures and modern cloud platforms
Experience evaluating, implementing, and supporting vendor and SaaS solutions
Demonstrated ability to design and maintain highly available, mission critical IT services

Job Conditions

Some travel required

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