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Job Description

AutoZone is focused on building digital products that deliver better customer experiences, and this role helps turn customer and business needs into clear, executable requirements. If you enjoy partnering across product, engineering, and design to keep delivery moving, you’ll be well supported by a strong culture and a benefits program built for physical, mental, and financial well-being.

What you’ll do

You will support and enhance the digital customer experience for a specific product, capability, or platform. Working closely with product managers, stakeholders, and cross-functional teams, you will gather requirements, clarify user needs, and help ensure work aligns to product goals across the product lifecycle.

  • Translate business requirements and customer feedback into user stories, acceptance criteria, and functional requirements
  • Own and maintain the product backlog, prioritizing work and keeping it aligned to roadmap objectives
  • Collaborate with engineering, design, analytics, and business partners to support day-to-day delivery
  • Participate in Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives
  • Identify opportunities to improve customer experiences, workflows, and product capabilities
  • Support the definition and tracking of product metrics to evaluate performance and guide enhancements
  • Escalate risks, dependencies, and delivery concerns while helping drive resolution
  • Use customer feedback, research, analytics, and testing results to inform prioritization and improvements
  • Balance customer advocacy with business priorities, technical considerations, and operational needs
  • Stay current on digital product trends, tools, and best practices to improve product delivery

What you bring

  • Bachelor’s degree in Technology, Business, Marketing, or related field (or equivalent practical experience)
  • 3+ years of experience working on digital products, product delivery, business analysis, or related roles
  • Experience managing product backlogs, writing user stories, and supporting Agile delivery teams
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Effective written and verbal communication skills across diverse teams
  • Experience using data, customer feedback, and analytics to support product decisions
  • Strong problem-solving skills and attention to detail

Benefits at AutoZone

  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth

Additional benefits for full-time AutoZoners:

  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement

AutoZone also provides thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

Location: Memphis, TN (onsite)

Application: An online application is required. Click the Apply button to complete your application. For step-by-step instructions, visit careers.autozone.com/candidateresources.

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