Agentic Product Jobs

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1mo ago

Agentic Messaging Product Manager Vice President

JPMorganChase Wilmington, DE

Wilmington, DE

1mo ago Closed

$123k - $201k/yr Full time Agentic Channel Management Customer Experience

This position is no longer accepting applications (closed Jul 1, 2026).

Job Description

Based in Wilmington, Delaware on-site, this VP-level role sits within JPMorgan Chase's Chase Digital team, focusing on Agentic Messaging. The position sets the omni-channel messaging strategy and leads the end-to-end product lifecycle, acting as the voice of the customer and launching scalable, value-driven notification experiences. The role offers a salary range of USD 122,550 to 201,000 per year.

Responsibilities

Define a product strategy and vision for omni-channel messaging that delivers customer value across push, SMS, email, in-app, and on-site experiences.
Lead discovery and market research to identify customer needs and translate them into the messaging roadmap, including channel selection logic, frequency capping, and opt-in/opt-out controls.
Collaborate with multiple product teams to scope, design, and launch new in-app and on-site messages, connecting teams with the broader messaging platform.
Own and evolve the product backlog to support ongoing platform development.
Establish a measurement framework and monitor key metrics such as open rates, conversions, opt-out rates, and downstream customer actions to continually optimize the channel strategy.

Requirements

5+ years of experience in product management or a related domain.
Advanced knowledge of the product development lifecycle, design considerations, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Forfeitable equity
Discretionary incentive compensation
Commission-based pay
Base salary (total rewards)

Preferred Qualifications, Capabilities, and Skills

Demonstrated experience operating in a highly matrixed, complex organization.
Track record delivering platform solutions that optimize the customer experience.

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