Digital Payments Product Owner

Drive digital payments product outcomes by improving client processes, coordinating solution delivery, and ensuring stable post-implementation operations.

Responsibilities

• Review client business processes to uncover optimization opportunities and map improvements to industry-specific standards and best practices
• Coordinate and facilitate benchmarking studies, partnering with stakeholders to evaluate solution performance against industry and domain insights
• Work with technical teams to capture and document system customizations and configurations
• Draft standard operating procedures (SOPs) and workflows that reflect functional requirements for the relevant sector
• Perform in-depth research on third-party products in the digital payments domain and deliver comparative analysis across features, costs, and scalability
• Coordinate solution implementation activities that address setup and integration issues
• Support development and ongoing maintenance of SOPs to maintain system stability and performance post-implementation

Requirements

• Collaborative spirit and excellent communication skills
• Strong analytical and coordination skills with a focus on process optimization
• Ability to create detailed process maps and technical documentation with domain specialization
• Proactive approach to benchmarking studies and product research
• Familiarity with system implementation, configuration, and maintenance
• Effective collaboration and communication with cross-functional teams