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Product Owner / Business Analyst - Payments

NTT DATA Charlotte, NC

Charlotte, NC

Today

$60 - $62/hr Full time Business Analytics Iso 20022 Payment Products

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Job Description

Lead payments-focused product delivery by partnering with client stakeholders and translating corporate banking needs into validated Agile backlog work.

Responsibilities

Partner with client stakeholders to understand business needs, clarify requirements, and provide functional guidance for payments and cash management
Run requirements elicitation through workshops, sessions, and walkthroughs with business users and operations teams
Convert client inputs into user stories, functional specifications, and acceptance criteria suitable for sprint execution
Own product backlog activities: maintain, prioritize, refine, and ensure readiness for upcoming sprints
Participate in Agile delivery ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
Serve as the primary functional point of contact for questions from development, testing, and client teams
Review solution designs to confirm alignment with payments, cash management, and corporate banking workflows
Work with technology teams to validate upstream and downstream system integrations
Support UAT activities, including test scenario definition, defect triage, and coordination with client users
Analyze payment flows and ensure accuracy and compliance across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT
Collaborate with risk and compliance teams to align with Fraud, AML, KYC, and Sanctions requirements
Provide regular status updates to clients and internal stakeholders on scope, progress, and risks
Surface gaps, dependencies, and risks early and coordinate follow-through to drive resolution
Build and maintain strong product and domain knowledge to advise clients on best practices
Support post-implementation activities, including production issue analysis and root cause support

Requirements

8+ years experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking
5+ years experience in requirements elicitation and analysis, including client workshops and stakeholder interviews
6+ years hands-on payments domain experience supporting EMEA and North America payment schemes
5+ years experience with payments processing and messaging, including SEPA, CHAPS, CHIPS, FEDWIRE, ACH
5+ years experience with payments processing and messaging, including SWIFT (MT/MX) and ISO 20022
4+ years experience delivering in Agile environments (Scrum/Kanban), including backlog management and sprint ceremonies
3+ years experience collaborating with technology teams on system integrations (upstream and downstream interfaces)
2+ years experience in a client-facing role managing business stakeholders and cross-functional teams
Strong working knowledge of Agile tools such as JIRA, Confluence, or equivalent
Travel/Onsite: requires 2 days in-office at the client Charlotte, NC office
Degree: Bachelors in computer science or equivalent work experience

Technologies

Agile tools such as JIRA, Confluence
SEPA, CHAPS, CHIPS, FEDWIRE, ACH
SWIFT (MT/MX)
ISO 20022

Benefits

Participation in medical, dental, and vision insurance
Flexible spending or health savings account
AD&D insurance
Employee assistance
Participation in a 401k program
Additional voluntary or legally-required benefits

Nice to Have

Experience working on Payments Transformation or Modernization programs
Exposure to ISO 20022 migration or coexistence initiatives
Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking
Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG)
Experience with API-based integrations, microservices, or event-driven architectures
Familiarity with real-time and instant payment schemes
Exposure to regulatory or compliance-driven initiatives within banking
Experience supporting cloud-based banking platforms or SaaS solutions
Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA
Prior experience working in onsite–offshore delivery models
Strong documentation skills using tools such as Confluence or similar knowledge platforms

Location: Charlotte, NC, United States (onsite)

Compensation: USD 60 - 62 per hourly

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