Card Payments Product Owner, Senior Associate

Own the end-to-end delivery of digital credit payment experiences for Pay Chase Payments from UX to platform execution.

Responsibilities

• Develop product strategy and vision focused on delivering customer value
• Lead discovery and market research to uncover customer needs and translate insights into the product roadmap
• Own, maintain, and evolve the product backlog to align with the strategic roadmap and value proposition
• Define and monitor key success measures, including cost, feature adoption and functionality, risk posture, and reliability

Requirements

• Minimum 5+ years of experience (or equivalent expertise) in product management or a related domain
• Strong knowledge of the product development lifecycle
• Proven capability to run product lifecycle activities across discovery, ideation, strategic development, requirements definition, and value management

Preferred Qualifications, Capabilities, and Skills

• Experience working in a highly matrixed, complex organization
• Experience in Payments and/or the Credit Card industry

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Team and Product Context

• Consumer & Community Banking supports Chase customers through services including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing
• Consumer credit card sales and deposit growth leadership, with highly used digital solutions and top customer satisfaction rankings
• Credit card portfolio includes Chase-branded and co-branded options in partnership with well-known companies and organizations
• Merchant Services provides payment, fraud, and data security, with authorization across global currencies

Location: Columbus, OH (onsite)

Compensation: USD 80,750 - 125,000 per year