Director, Product Operations

As Director, Product Operations, you lead the strategy and execution of how product work is planned, tracked, reported, and improved across the organization, with an emphasis on operating model adoption, consolidated portfolio visibility, and AI enablement.

Role focus

You will drive execution of the Product Operating Model across product teams, strengthen product information systems, and implement AI enabled capabilities that reduce manual effort while improving data quality. You will also lead a team of product delivery managers and support cross functional alignment between product, engineering, and other stakeholders.

Key responsibilities

• Own execution of the Product Operating Model across the Product organization, ensuring consistent adoption of frameworks and team ways of working.
• Design and maintain the frameworks that govern how product development work is planned, tracked, and reported.
• Connect product and engineering rhythms by establishing a cross functional operating cadence aligned to business priorities, including priorities, progress, and blockers.
• Identify and resolve operational friction points that slow delivery or create inconsistency across teams.
• Own Product Portfolio Tracking & Reporting, defining how roadmap status is tracked and reported across Product at Bloomberg Industry Group.
• Oversee the process for executive and cross functional reporting on product development status to ensure accurate, timely visibility.
• Partner with product leadership and the Strategy and Operations team so portfolio reporting reflects current priorities and investment decisions.
• Own the strategy and execution for consolidating product strategies, roadmaps, and execution data from disparate sources into a single system of record.
• Implement and optimize required tools and integrations to build the consolidated system, with a focus on AI enabled solutions that reduce manual effort and improve data quality.
• Define standards and governance for data quality, adoption, and ongoing maintenance of the product information system across teams.
• Own AI enablement strategy for the product development lifecycle, identifying where AI and automation can eliminate manual bottlenecks, improve data quality, and accelerate operational workflows.
• Lead evaluation and adoption of AI enabled tooling that supports product planning, execution tracking, and reporting, ensuring measurable operational improvement.
• Partner with Engineering, Data, and Technology stakeholders to design integrations that support an AI enabled product operations model.
• Partner with Engineering, Product, Data, and other cross functional stakeholders to track roadmap progress and surface risks and dependencies to the right decision makers.
• Influence senior stakeholders across functions to adopt consistent operating practices and contribute to shared data infrastructure for consolidated reporting.
• Communicate operational status, risks, and recommendations to executive and cross functional audiences with clarity and precision.
• Lead, coach, and develop a team of product delivery managers, setting clear expectations and building capability to partner effectively across product and engineering.
• Drive hiring, performance management, and professional development for the product delivery team.
• Foster a team culture of ownership, transparency, and continuous improvement aligned with the Product organization's behavioral standards.

Requirements

• 10 or more years of relevant experience in product operations, product delivery, or a related function, preferably with experience working closely with software engineering teams across the full product life cycle.
• 7 or more years of supervisory or team leadership experience, with demonstrated ability to lead and develop others.
• Bachelor's degree in business, engineering, computer science, or a related field, or equivalent practical experience.
• Demonstrated ability to design and implement operational frameworks that improve consistency and efficiency of product development across organizations with multiple teams or products.
• Experience building or consolidating product planning, tracking, or reporting systems, including the judgment to evaluate and select tools that fit organizational needs.
• Demonstrated experience developing and executing an AI or automation enablement strategy in an operational context, including tool evaluation, adoption planning, and impact measurement.
• Proven ability to influence senior stakeholders and align cross functional teams around shared operating practices and data standards.
• Strong analytical and problem-solving skills, with experience using data to surface insights, communicate status, and support executive decision making.
• Experience working in collaborative, cross functional environments where alignment is built rather than directed from above.
• Strong communication and interpersonal skills, with the ability to translate operational complexity into clear narratives for diverse audiences.
• Willingness to travel as needed.

Location and onsite expectations

Arlington, VA (onsite).

Minimum experience

10+ years.