Enterprise Digital Banking Product Manager

At Busey Bank, you gain a supportive, outcomes-driven environment with a comprehensive Total Rewards package designed to support your professional growth and well being. This onsite role in Leawood, KS holds the Enterprise Digital Banking product lines on the Q2 platform, offering opportunities to influence user experience, revenue, efficiency, and risk management while staying aligned with market trends and regulatory requirements. The compensation reflects a base range of 90,000 to 120,000 USD annually, and you will benefit from a robust benefits program as part of our culture of long-term growth.

Responsibilities

• Oversee all aspects of product line development, including new launches, changes, configuration, testing, procedures, and training.
• Spot gaps and advocate for changes or enhancements to strengthen market position, client experience, quality, efficiency, and cost management.
• Prioritize Enterprise Digital Banking initiatives using data-driven business cases, user value, risk, and operational impact.
• Lead market research and client engagement to ensure products align with bank strategies.
• Develop personas and journeys to capture motivations and pain points across segments, ensuring experiences resonate with first-time digital users through treasury workflows.
• Operate as a Product Manager within Agile, Scrum, Kanban, SAFe, or hybrid delivery environments.
• Collaborate with Product team members to maintain roadmaps and prioritization.
• Partner with Sales, Marketing, Operations, IT, and Support to align efforts across the organization.
• Ensure digital capabilities comply with ADA, UDAAP, Reg E, Reg Z, AML expectations and fraud-mitigation best practices.
• Translate business requirements into technical specifications with technology teams to enable smooth feature implementation.
• Identify product issues and drive root-cause analysis and timely resolution with internal partners or vendors.
• Create proposals and business cases for new and existing products and monitor vendor-driven changes for impact.
• Work with technology partners and digital platform vendors to deliver high-quality functionality for consumers, small businesses, and treasury clients.
• Consult with market leaders on strategy, quantitative measures, and adjustments as needed to stay on track.
• Track milestones, report progress, and adjust plans to ensure on-time, on-budget product implementations and enhancements.
• Own assigned products, address issues, and mitigate risks while resolving conflicts with market leaders or vendors.
• Analyze product data and communicate findings to influence decisions and drive adoption across lines of business.
• Lead changes including configuration, testing, and accompanying training materials and procedures.
• Understand profitability and cost structure, promote products to markets, and articulate the value to clients.
• Prepare internal and external communications about product and service announcements.

Requirements

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook). Smartsheet and Visio familiarity is a plus.
• Extensive knowledge of bank products and systems, including regulatory and legal requirements.
• Agile product management and delivery discipline.
• Working knowledge of Jack Henry core processing and related systems is preferred.
• Exceptional communication, analytical thinking, and prioritization skills.
• Willingness to attend industry conferences and stay current on new product offerings, sharing relevant insights with markets.
• Five years of product management experience is preferred.
• Three years of Q2 Digital Banking experience is required.
• Product Management Certification (PMC) is preferred.
• Bachelor’s degree or equivalent combination of education and experience, preferably in a financial institution.

Technologies

• Q2 platform
• Microsoft Office: Word, Excel, PowerPoint, Teams, Outlook
• Smartsheet
• Visio
• Jack Henry core processing and related systems

Compensation and Total Rewards

Base pay ranges from $90,000 to $120,000 annual, with eligibility for bonus or incentives based on company and individual performance. Busey provides a competitive Total Rewards package that includes a 401(k) match, profit sharing, an employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance, long-term and short-term disability, supplemental voluntary life insurance, wellness incentives, an employee assistance program, and pre-tax health savings or flexible spending accounts.

Equal Opportunity

Busey values a diverse and inclusive workplace and is committed to recruiting, developing, and retaining talent. We are an Equal Opportunity Employer, including disability and veterans, and encourage applicants from all backgrounds to apply. For more information, visit Busey.com/Careers.

Unsolicited Resumes

We do not accept unsolicited resumes from agencies without a binding written agreement. Busey may consider candidates submitted without an agency agreement and retains the right to hire such candidates at its discretion, without financial obligation to the agency unless an Agreement is in place.