Product Manager Digital Experience

Own digital experience product initiatives across enterprise web and native apps, driving measurable improvements from discovery through post-purchase.

Responsibilities

• Own defined product areas spanning enterprise web and native app experiences, including discovery, launch, measurement, and iteration
• Turn customer insights, business priorities, performance data, and stakeholder input into product strategy, roadmaps, requirements, and measurable outcomes
• Define user stories, acceptance criteria, functional requirements, and release plans to align delivery teams on customer and business intent
• Prioritize and maintain a healthy product backlog; lead refinement, sprint planning, and release-readiness activities with Engineering, Design, and QA
• Partner with Design to build intuitive, accessible, and consistent omnichannel gifting experiences across web and native apps
• Collaborate with Engineering and QA to triage defects, clarify expected behavior, evaluate tradeoffs, and resolve customer-impacting issues
• Work with Marketing, Merchandising, Analytics, Operations, and brand teams to connect product initiatives to commercial and customer-experience goals
• Establish success metrics, monitor launches, and apply qualitative and quantitative insights to improve experiences and guide future investment
• Communicate priorities, decisions, progress, dependencies, risks, and outcomes clearly to stakeholders and leadership

Requirements

• 5+ years of product management experience, preferably in consumer digital products, e-commerce, retail, or a similar fast-moving environment
• Experience owning customer-facing web and/or native-app product experiences
• Proven ability to manage products across complex customer journeys (discovery, product detail, cart, checkout, delivery, or post-purchase support)
• Strong product judgment and ability to translate ambiguous opportunities into well-scoped, customer-centered solutions
• Agile product-development experience and backlog management in tools such as Jira
• Strong analytical skills using product, customer, operational, and commercial data to prioritize work and measure results
• Excellent communication and stakeholder-management skills; ability to build alignment across technical and nontechnical teams
• Collaborative, detail-oriented, and action-focused problem-solving approach
• Comfort working in a fast-paced environment with evolving priorities

Location

• Onsite in Jericho, NY 11753

Compensation

• USD 80,000 - 90,000 per year

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Disability insurance