Enterprise Product Owner II

Allen Institute is hiring an Enterprise Product Owner II for a hybrid role in Seattle, WA. You’ll help ensure enterprise applications in a cloud environment are reliable and stable, while shaping delivery processes, roadmaps, and ongoing service improvements. The position offers medical, dental, vision, and basic life insurance (eligibility rules apply), 401(k) plan enrollment, and paid time off as outlined in the Allen Institute Benefits Guide. Relocation assistance and work visa sponsorship are also available.

What you’ll do

• Gather, document, and analyze business requirements and process flows, support business case development, and collaborate with business leaders to translate needs into project requests.
• Create and execute test cases based on requirements and verify system changes.
• Oversee integration of multiple systems and tools as required by the business.
• Own the product lifecycle for moderately complex initiatives, guiding teams and stakeholders through all phases.
• Maintain product and functional roadmaps aligned to institute goals.
• Identify opportunities to improve support models and implement scalable business application support for enterprise systems.
• Manage product backlogs, including enhancements and bug fixes, and identify or implement new features from upgrades.
• Coordinate project communication, manage and escalate issues, and support compliance with internal controls and policies for projects and change management.
• Develop service improvement plans and support service continuity through inventory management, troubleshooting, and performance monitoring.
• Lead moderately complex troubleshooting and drive cross-functional resolution of issues.
• Provide technical training, guidance, and resource support for IT and business colleagues, and act as a resource for junior staff by mentoring and sharing best practices in business analysis and product ownership.
• Participate in strategic planning, vendor management, and lifecycle management for enterprise applications including Atlassian, Anthropic, OpenAI, and other assigned systems.
• Ensure assigned business systems are reliable, scalable, and support business operations, while developing and maintaining system documentation.

What you bring

• B.S. in Computer Science, Information Systems, Business Administration, or a related field, or an equivalent combination of degree and experience.
• Minimum 1 year of experience administrating enterprise applications.
• Strong experience working with cloud-based applications.
• Demonstrated experience with technical project management.
• Familiarity with multiple project management frameworks.
• Experience with Service Oriented Architecture in an enterprise environment.
• Experience mentoring or overseeing junior team members.

Tools you’ll work with

• Atlassian, Anthropic, OpenAI
• Service Oriented Architecture
• Cloud-based applications

Location, schedule, and additional details

• Location: Seattle, WA (hybrid). Remote work must be performed in Washington State.
• Primary work location: 615 Westlake Ave N.
• Expected hours: Occasional evening and weekend hours may be required due to system update work.
• Physical demands: Fine motor movements in fingers/hands to operate computers and other office equipment.
• Relocation assistance is available.
• Work visa sponsorship is available.

Compensation

Annual salary range: USD $93,650 - $115,800. Final salary depends on education, experience, relevant skill level, and work location where applicable.