Manager, UX Research Operations

This remote role leads recruitment operations, logistics, and process improvements to support usability research for i-Ready at Curriculum Associates.

Responsibilities

• Coordinate the full recruitment lifecycle for educators and students participating in research studies, including usability testing, one-on-one interviews, focus groups, surveys, co-design sessions, and pilots or betas.
• Oversee relationships and logistics with site partners and external vendors to ensure smooth study execution.
• Regularly evaluate research management tools and workflows to maintain efficiency, quality, and scalability, and propose enhancements where needed.
• Partner with teams to identify and outreach to new in-person testing partner sites.
• Develop and maintain participant databases, templates, screeners, and scheduling procedures.
• Own on-site and remote study logistics to ensure consistent, compliant execution.

Requirements

• 3 to 5 years of relevant work experience in research operations.
• Self-starter who can take ownership of assignments, extend scope when appropriate, and help shape requests.
• Strong aptitude for cross-functional collaboration across teams.
• Excellent written and verbal communication skills.
• Comfortable speaking up with questions and ideas.
• Interest in the underlying causes of problems and ability to think in terms of systems.
• Proficient in project management and experienced with databases and spreadsheets.
• Experience securely handling personally identifiable information or other data subject to regulatory considerations.

Technologies

• Databases
• Spreadsheets

Benefits

• Medical, dental, and vision insurance, plus basic life insurance
• 401k plan with employer match
• Flexible vacation and sick leave policy
• Twelve paid holidays
• Winter office closure between Christmas and New Year’s

Location

• Remote with occasional travel to company offices and/or school site visits

Salary

• USD 69,250 - 118,250 per year

Application Deadline

• July 17, 2026. This deadline may close earlier if applicant volume is high or a qualified hire is made.