OCR & Product Operations Coordinator (Part time)

Compensation: USD 25 per hour, part time

Responsibilities

• Procure items from multiple retailers to use in testing scenarios.
• Create and submit receipts via the Kaylus system.
• Verify the accuracy of receipt parsing and product matching.
• Detect false positives and false negatives in matches.
• Evaluate eligibility and redemption flows for offers.
• Design and run real-world testing scenarios.
• Work with leadership and Data Science to develop weekly testing plans.
• Identify high-risk workflows and edge cases.
• Develop testing scenarios tailored to retailers and categories.
• Maintain and expand the OCR testing library.
• Test the Kaylus mobile app.
• Test the Offer Builder portal on the web.
• Validate end-to-end user experiences.
• Reproduce and document software bugs.
• Verify fixes implemented by the engineering teams.
• Create and manage products, offers, campaigns, and test data.
• Confirm campaign setups and offer configurations.
• Support daily operational activities.
• Document testing results and findings.
• Log bugs and issues with product matching.
• Organize testing results and recommendations.
• Prepare brief weekly summaries for leadership.
• Collect and organize feedback from users and potential beta testers.
• Identify trends and opportunities for improvement.
• Support future beta testing initiatives.
• Perform other duties and projects as assigned.

Requirements

• Strong organizational skills
• Proficiency in Excel or Google Sheets at an intermediate level
• Excellent written and verbal communication
• High attention to detail
• Strong problem-solving abilities
• Willingness to learn new software systems
• Ability to work independently
• Comfortable in a fast-moving startup environment
• Reliable transportation for retailer visits
• No coding or software engineering experience required

Technologies

• Excel
• Google Sheets

Benefits

• Reimbursement for business-related expenses, including approved product purchases for testing
• Opportunity for increased responsibility as Kaylus grows

Availability Requirements

• Work 24–28 hours per week
• Work 4 weekdays per week
• Attend Monday and Wednesday team meetings
• Participate in occasional daytime collaboration sessions
• Visit retailers during normal business hours
• Respond to testing requests within 24 hours during scheduled work periods

Examples May Include

• Lemons vs. Lemonade
• Dairy products
• Multipack products
• Store-brand products
• Produce sold by weight
• Product abbreviations

Additional Duties

• Perform other duties and projects as assigned