Product Manager

Product Manager, Card Benefits (Vice President) on the Benefits Platform team at JPMorganChase, onsite in New York, NY; salary range USD 122,550 - 201,000 per year; requires a Bachelor’s degree and at least 5 years of product management experience in platform, API, data, or backend products.

Responsibilities

• Develop and steer the platform strategy and roadmap for reusable benefits and loyalty capabilities across the program
• Lead discovery efforts to identify platform opportunities, adoption barriers, and scalability needs
• Own and prioritize a complex backlog aligned to the platform vision and business objectives
• Collaborate with engineering, architecture, and data teams on service design, API strategy, and modernization initiatives
• Deliver and iterate on APIs, services, and data products to simplify integrations and accelerate delivery
• Leverage platform health metrics, operational KPIs, and adoption data to guide prioritization and measure outcomes
• Advocate for solutions that improve reuse, data quality, resiliency, and developer experience for consuming teams
• Coordinate stakeholder alignment across multiple consuming teams and senior leaders through clear communication
• Balance technical sustainability, delivery trade-offs, and customer value to guide investment decisions
• Identify and mitigate operational, data, and technology risks in partnership with legal, compliance, risk, and controls teams

Requirements

• At least 5 years of product management experience in platform, API, data, or backend products
• Experience in loyalty, rewards, benefits, digital banking, financial services, or a related industry
• Strong understanding of the product development lifecycle and technology enabled product delivery
• Proven ability to lead end-to-end product work from discovery through delivery, measurement, and iteration
• Experience partnering closely with engineering, architecture, and data teams to deliver platform capabilities
• Demonstrated ability to write clear requirements and user stories and drive Agile execution across teams
• Experience defining roadmaps, prioritizing complex backlogs, and aligning stakeholders to strategic outcomes
• Strong analytical skills using platform metrics, operational KPIs, and adoption measures to evaluate results
• Strong written and verbal communication skills, including communicating technical concepts to senior stakeholders
• Experience operating in a regulated environment with legal, compliance, risk, controls, privacy, or information security partners
• Bachelor's degree or equivalent practical experience

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching