The Senior Product Manager will lead performance, growth, and lifecycle management for the Air Cooled Magnetic Bearing portfolio supporting data center and mechanical cooling infrastructure. This is a fast-paced, onsite role based in Grand Rapids, MI.
Responsibilities
- Act as a key member of the rapid-growth product team, translating customer needs into current and future offerings, features, and requests.
- Provide on-site support for in-line operations, participating in plant and engineering MDIs to drive daily improvements.
- Lead New Product Development launches as part of the core team through the gate process and operational start-up to meet market requirements.
- Support the development of product strategy and go-to-market plans to drive growth.
- Deliver day-to-day operational support to Portfolio Leadership, Mission Critical teams, and Product Support groups to address inquiries, product issues, and emerging needs.
- Plan, host, and support customer witness testing events to demonstrate performance and align with customer expectations.
- Create and maintain product literature, including catalogs, brochures, and application guides, ensuring accuracy with current offerings.
- Serve as the primary contact for Quality to investigate issues, support corrective actions, and drive continuous improvement.
- Assist pricing management using pricing tools to enhance competitiveness and margin performance.
- Participate in customer site visits to gather insights, observe product performance, and support relationship-building.
Requirements
- Bachelor’s degree in engineering, business, marketing, or a related field preferred.
- Minimum of 2 years of experience in product management, marketing, engineering, operations, or related functions.
- Experience in a customer experience or sales account management role.
- Strong analytical, organizational, and communication skills.
- Ability to collaborate effectively across cross-functional teams in a fast-paced environment.
Technologies
- Pricing tools
- CRM systems
- Product management software
Benefits
- Benefits start on day one for you and your family, including health coverage and holistic wellness programs with generous incentives.
- Fertility coverage and adoption or surrogacy assistance as part of family-building benefits.
- 401(k) plan with up to 8% company contribution (6% match plus 2% core contribution).
- Paid time off including 15 vacation days, 9 holidays, 3 floating holidays, sick leave, and options for volunteer and parental leave.
- Educational and training opportunities, tuition assistance, and student debt support.
Where is the Work
Onsite from Monday to Thursday with colleagues, and Fridays offer a choice of work location to balance business needs.
Annual Base Salary Range
$185,123.33 - $235,500.00 per year
Compensation Type
Salary
Incentive Eligible
No
Sales Commission Eligible
No
Thrive at Work and at Home
Day one benefits for you and your family include health coverage and wellness programs. Family-building benefits cover fertility and adoption/surrogacy. The 401(k) offers up to 8% company contribution. PTO includes vacation, holidays, floating days, and sick leave, with additional options for volunteer and parental leave. Educational and training programs, tuition assistance, and student debt support are provided.
Disclaimer
Compensation is based on factors such as seniority, location, education, and experience. The range reflects national averages and may vary by region, business alignment, and employee status. Benefits may differ by region and union involvement.
Safety Sensitive Role
No
Key Competencies
- Customer Focus: Direct engagement with customers to understand needs and deliver value.
- Collaboration: Effective cross-functional teamwork and trusted partnerships.
- Communication: Clear, concise written and verbal communication.
- Analytical Thinking: Data-driven decision making, problem solving, and prioritization.
- Results Orientation: Drive tasks to completion with impact and quality.
- Adaptability: Navigate change, ambiguity, and shifting business needs.
Working Conditions
Primarily office-based with routine travel to customer sites and manufacturing facilities. Regular interaction with cross-functional teams, suppliers, and customers, with occasional irregular hours around events or operational needs.
Minimum Qualifications
- Bachelor’s degree in engineering, business, marketing, or a related field preferred.
- At least 2 years of experience in product management, marketing, engineering, operations, or related functions.
- Experience in a customer experience or sales account management role.
- Strong analytical, organizational, and communication skills.
- Ability to work effectively across cross-functional teams in a fast-paced environment.
Preferred Qualifications
- Understanding of Data Center industry, buying behavior, and cooling infrastructure
- Experience with product innovation and strategy in high growth offerings
- Background in HVAC, manufacturing, or related industrial sector
- Knowledge of Lean, Six Sigma, or other continuous improvement methodologies
- Experience with pricing tools, CRM systems, or product management software
- Advanced degree (MBA or Master’s in engineering/business)
