Product Manager

At T-Mobile USA, the Product Manager in Bellevue helps shape both internal and external products, platforms, services, and experiences. The role leads cross-functional teams from gathering customer insight to tracking business metrics, aiming for outcomes that are measurable and meaningful for customers and the business alike.

Job Details

• Location: Bellevue, WA (onsite)
• Salary: USD 100,100 - 180,600 per year
• Experience: Minimum 3 years
• Education: Bachelor's Degree or Advanced Degree

Responsibilities

• Defines and drives product outcomes across learning, growth, and customer impact, focusing on end-to-end problem solving and measurable results.
• Maintains ongoing customer engagement through direct research, voice of the customer data, and analytics to build empathy, validate opportunities, and test concepts with real users at each phase.
• Articulates a clear product vision and roadmap aligned to customer problems and business results; establishes outcome-driven goals and a prioritization framework with a plan for post-launch reviews.
• Forges and sustains cross-functional partnerships across engineering, design, data science, sales, marketing, legal, go-to-market, and finance; secures resources and aligns priorities while keeping stakeholders informed about release timelines.
• Presents with clarity from frontline teams to senior leadership, grounding recommendations in data and outcome impact; delivers product briefings focused on business outcomes and trade-offs.
• Analyzes both quantitative and qualitative data to uncover opportunities, diagnose root causes, estimate impact, and define and monitor key metrics across prelaunch, launch, and postlaunch phases.
• Manages the product end to end and backlog under governance, ensuring production quality and translating strategy into concrete capabilities and acceptance criteria for development teams.
• Leverages AI tools to speed product work and stays informed about the AI tooling landscape to reduce friction and unlock value for the team and customers.

Requirements

• Agile Methodology
• Backlog Management
• Business Acumen
• Data Analysis
• Market Research
• Product Management
• Stakeholder Management
• Strategic Thinking
• Technical Writing
• User Experience (UX)

Technologies

• AI tools

Benefits

• Annual stock grant
• Employee stock purchase plan
• Employee stock grants
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service discounts
• Home internet discounts
• Pet insurance
• Access to commuter and transit programs

Travel

• Travel Required: Yes
• DOT Regulated Position: No
• Safety Sensitive Position: No