Product Manager

JPMorganChase is hiring a Product Manager to lead innovation within Business Banking, with responsibility for defining product direction and managing the end-to-end product life cycle. The role emphasizes customer insight, cross-functional collaboration, and measurable outcomes to deliver stable and resilient digital experiences for small businesses.

Role Overview

The Product Manager will support Business Banking Digital and value-added services by shaping a data-enabled vision that supports a growing ecosystem of capabilities. This position focuses on launching and evolving products, incorporating customer feedback, and guiding development toward profitable, high-quality offerings.

Responsibilities

• Develop a product strategy for Business Banking Digital and value-added services, centered on a vision for data that enables capabilities to help small businesses manage their day-to-day finances.
• Lead discovery and market research to identify customer solutions and incorporate validated insights into the product roadmap.
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
• Establish a measurement framework and track key success metrics, including cost, feature and functionality, risk posture, and reliability.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Demonstrated ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.

Preferred Qualifications, Capabilities, and Skills

• Prior experience working in a highly matrixed, complex organization.

Team and Business Context

JPMorganChase’s Consumer & Community Banking division serves Chase customers across a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. The organization leads the U.S. in credit card sales and deposit growth and provides widely used digital solutions with top customer satisfaction results.

Business bankers operate within the Consumer Bank to deliver financial solutions to small business owners across the U.S. Customers rely on this group for financing and advice as they start, run, and grow their businesses. Partnerships with clients extend throughout the customer journey, supported by investment in communities and people for long-term impact.

Location and Compensation

• Location: New York, NY (onsite)
• Salary: USD 133,000 - 215,000 per year
• Experience: 5+ years

Benefits

• Base salary determined based on role, experience, skill set, and location
• Commission-based pay and/or discretionary incentive compensation for eligible roles
• Cash and/or forfeitable equity as part of discretionary incentive compensation
• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching