Product Manager

The State of Oklahoma is hiring a Product Manager for an onsite role in Oklahoma County, OK. This position focuses on improving the end-to-end digital experience by guiding a product through planning, delivery, and post-launch support. You will collaborate across design, development, and stakeholder teams to keep the roadmap aligned with both business goals and customer needs.

In this role, you will oversee the full product lifecycle, from defining requirements and shaping product direction to ensuring deliverables meet quality standards. You will also contribute to continuous improvement by learning from customer and staff experience, then translating those insights for the Director Experience, Digital Experience Manager, and UI/UX Designer.

Responsibilities

• Partner with the Digital Experience Manager, UI/UX Designer, developers, and other stakeholders to align product strategy with business and customer goals.
• Write clear, well-structured functional requirements for developers to help achieve desired outcomes.
• Spot new opportunities aligned to the product vision, add them to the backlog, and move current initiatives forward through the product lifecycle.
• Engage with customers and staff to understand their experience and identify opportunities for product improvement.
• Ensure product deliverables meet quality standards, customer needs, and business objectives.
• Create post-launch support documentation and strategies to support smooth delivery and minimal disruptions.

Requirements

• Ability to understand goals, needs, and outcomes to develop solutions that solve problems and improve the digital experience for customers.
• Ability to make data-driven decisions to address problems and evaluate issues to support successful delivery.
• Knowledge of industry changes with a thorough approach to exploring solution possibilities.
• Skill in reviewing feedback and gathering data to influence and support solutions.
• Experience with product management methodologies and their successful application.
• Bachelor’s degree in business administration (any field), or two (2) years of product management (or closely related) experience, or an equivalent combination of education and experience.
• Preference may be given to candidates with five (5) years of product management experience in lieu of education.

Special Requirements

• Schedule may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on agency needs.
• Occasional travel may be required, and the employee must be willing and able to perform all job-related travel.
• State vehicles may be available, but reliable transportation may be required for local travel.
• Works in a comfortable office setting with a computer for a large percentage of the workday.
• Duties, responsibilities, and activities may change at any time with or without notice.

Other: This position may be expected to cross-train in other sections of the division and perform job duties in each section based on agency needs.

Compensation: USD 70,000 per year. Minimum experience: 2 years.