Lululemon is hiring an Product Operations Educator to help create a world-class guest experience in-store at the Alpharetta, GA location (onsite, contract). This role supports smooth day-to-day retail operations while delivering product education, handling transactions accurately, and modeling a culture built on inclusion, integrity, and respect.

What you’ll do

As an educator, you’ll focus on guest interactions and end-to-end support throughout the shift:

Interact with guests to provide a great guest experience while valuing guests’ time.
Assess guest needs to recommend customized purchase and return solutions.
Share technical product education by clearly explaining product value and benefits.
Ensure seamless guest experiences by completing accurate, timely transactions and executing market-relevant omnichannel programs (such as buy online/pickup in store, phone sales, and ship from store options) according to company standards.
Move dynamically on the floor to engage with guests and respond to guest or store needs.
Collect guest feedback and partner with store leadership to take appropriate action and “make it right.”
Build supportive, productive relationships with team members and collaborate to keep guest experience strong and store operations running smoothly.
Handle product presentation tasks, including restocking, destocking, relocating items, and putting items back in place per standards.
Use in-store technology to support store operations and enhance guest experiences.
Complete cleaning tasks as needed to maintain the luxury environment of the store.
Follow people safety policies and procedures to help maintain a safe work environment.
Work in accordance with applicable policies, procedures, and laws or regulations.

What you bring

Legally authorized to work in the country where the store is located.
18 years of age or older.
Ability to provide proof of the Right to Work and evidence related to local legislative requirements (EMEA only).
Ability to travel to the assigned store using your own transportation methods.
Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Comfort with a work environment that includes bright lights and loud music.
Willingness to move through the store for most of a shift to help guests and complete tasks.
Willingness to move boxes weighing up to 30 lbs (13.6 kg).
Ability to work both as part of a team and independently on assigned work.

Benefits and support

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)

Key skills and core values

Inclusion & Diversity: creates and supports an inclusive environment that values and celebrates differences
Integrity/Honesty: acts in an honest, fair, and ethical manner
Guest Experience: enjoys connecting with, understanding, and helping guests
Personal Responsibility: takes accountability and is dependable
Self-Awareness: considers how words or actions may affect others
Collaboration and Teamwork: works productively with others and seeks diverse perspectives
Enthusiasm: finds ways to make work engaging

Nice to have

High school diploma, GED, or equivalent

Compensation

Base Pay Range: $19.00 - $21.86/hour (subject to minimum wage in the location).
Target Bonus: $2.00/hour.
Total Target Base Pay Range: $21.00 - $23.86/hour.

Lululemon’s compensation offerings follow a pay-for-performance philosophy that recognizes exceptional individual and team performance. Base pay may vary based on market location and job-related knowledge, skills, experience, and internal equity. Employees in this position may be eligible for a competitive bonus program, subject to program eligibility requirements.

Product Operations Educator