It Product Operations Jobs

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IT Product Owner, Product Operations

Berkley Chicago, IL

Chicago, IL

Today

Full time It Product Operations Management Operations Planning

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Job Description

Own IT product execution end-to-end for Product Operations in an onsite Chicago role, coordinating planning, backlog management, and agile delivery oversight across teams.

Responsibilities

Product planning and roadmap execution
- Partner with Product Managers and business leaders to translate strategic goals into executable roadmaps
- Create and maintain rollout plans, action logs, dependency trackers, risk registers, and status reports
- Follow up on open actions, decisions, and commitments across cross-functional teams
- Facilitate roadmap reviews and planning sessions with stakeholders
- Identify risks, dependencies, and delivery obstacles, then drive mitigation strategies
- Keep roadmap commitments, milestones, and delivery objectives visible and transparent
- Support annual planning, prioritization exercises, and quarterly roadmap refresh activities, keeping project artifacts and documentation current and accessible
Product ownership and requirements management
- Own and manage the product backlog
- Ensure requirements are consistently articulated and documented
- Partner with technical teams to clarify requirements and support solution design discussions
- Validate delivered functionality against business expectations and acceptance criteria
- Continuously evaluate business processes, workflows, and operating models
- Identify opportunities to improve efficiency, automation, customer experience, and delivery effectiveness
- Apply Lean, Agile, or process improvement methodologies to optimize operations
- Contribute to the evolution of Product Management and Product Operations best practices at Berkley One
Product delivery and agile execution
- Prioritize work based on business value, customer impact, regulatory requirements, and delivery considerations
- Facilitate decision-making and remove blockers impacting delivery
- Monitor sprint and release progress to keep initiatives on track
- Collaborate with IT Delivery Leads and Business Analysts to balance scope, risk, and delivery commitments
Other projects and work as assigned

Requirements

3+ years of experience in Product Ownership, Product Management, Business Analysis, Project Management, or related roles
Experience working in Property & Casualty insurance environments (Personal Lines preferred)
Strong understanding of insurance policy administration, underwriting, rating, or operational workflows
Experience delivering within Agile frameworks (Scrum, SAFe, Kanban)
Strong project planning, coordination, and execution skills
Experience managing competing priorities across multiple initiatives
Excellent verbal, written, facilitation, and stakeholder management skills
Strong analytical and problem-solving capabilities

Work Environment

Performed in a professional office setting
Occasional travel, including overnight stays, to attend meetings, training sessions, or visit Berkley One offices, agency partners, and others

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer
Ability to use standard office equipment (computer, phone, printer, scanner)
Must be able to communicate effectively via phone, video conferencing, and email
Occasional lifting of materials or equipment up to 15 pounds

Sponsorship

Sponsorship not offered for this role

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