Lululemon’s store leadership team is hiring a Product Operations Lead to help execute the store product strategy through strong inventory operations and floor readiness. This role focuses on keeping the right product available, supporting accurate back-of-house (BOH) processing, and contributing to a guest experience grounded in product education and on-floor leadership when scheduled.

What you’ll do

Partner with store leadership to bring product strategy to life in-store.
Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
Ensure product actions are completed, including pull backs, consolidations, and repricing.
Create a fun, productive shift atmosphere that engages team members in inventory management.
Monitor product levels and communicate insights that support sell-through and optimal product availability for guests.
Review and interpret daily business data and metrics to guide actions, such as analyzing sell-through trends to recommend product focus, and for outlets, pricing recommendations.
Participate in the store hiring process, supporting recruitment, selection, hiring recommendations, onboarding, and training.
Address performance with direct feedback, recognition, coaching, demonstrations, and hands-on support to encourage ongoing learning and development.
Help build a respectful and inclusive team environment through supportive working relationships.
When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to deliver technical product education and a world-class guest experience.

Requirements

Legally authorized to work in the country where the store is located.
Ability to travel to the assigned store using reliable transportation methods.

Experience

1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
Some experience leading, mentoring, delegating, or implementing processes with others.

Work schedule

The schedule can vary based on store needs.
Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, some team members may work early mornings or late nights/overnights.

Work context

Move throughout the store, including front of house areas with bright lights and loud music, and back of house areas with no windows or natural light.
Work as part of a team and sometimes independently, using a computer or other technical devices.
Occasionally move boxes weighing up to 30 lbs (13.6 kg) and/or use ladders to reach materials.

Compensation & benefits

Location: Charlotte, NC (onsite)

Pay: USD 22 to 27 per hour (base pay range $22.00 - $25.25/hour, subject to minimum wage in the location; target bonus $2.00/hour; total target base pay range $24.00 - $27.25/hour). Compensation is grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance, and base pay may vary based on market location and job-related factors. Employees may be eligible for a competitive bonus program and equity offerings, subject to eligibility requirements.

Extended health and dental benefits, plus mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series

Incentives, benefits, and perks have eligibility requirements, and the company reserves the right to change these offerings at any time without advance notice.

Product Operations Lead