Product Operations Lead

lululemon offers an environment built for growth and strong team connection, with extended health and dental benefits, mental health plans, paid time off, a savings and retirement plan with matching, and a generous employee discount. You’ll also have access to fitness and yoga classes, a parenthood top-up, development courses, and people networks, mentorship programs, and leadership series. This role includes a competitive bonus program, subject to eligibility.

What you’ll do

The Product Operations Lead is part of the store leadership team, focused on executing the store product strategy through product operations and inventory management. This role helps ensure a world-class guest experience both when you’re working on the floor and when you’re leading back of house (BOH) operations.

• Collaborate with store leadership to bring the product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities according to standard operating procedures (SOPs).
• Ensure product actions are executed, including pull backs, consolidations, and repricing.
• Lead inventory shifts by creating a fun and productive atmosphere for the team.
• Monitor product levels and communicate findings to support sell-through and optimal product availability for guests.
• Review daily business data and metrics to guide store actions, such as analyzing sell-through to recommend product focus, and for outlets, informing pricing actions.
• Support hiring by participating in recruitment, selection, onboarding, training, and recommendations.
• Address team member performance with direct feedback and ongoing coaching, demonstrations, and hands-on learning.
• Build a respectful, inclusive environment by establishing supportive working relationships.
• When serving as Supervisor on Duty during store open hours, lead from the floor by moving dynamically and providing technical product education so every guest receives a world-class experience.

What you bring

• Ability to work legally in the country where the store is located.
• Ability to travel to the assigned store with reliable transportation methods.
• 1 year of work experience.
• Some experience with inventory management and product or visual merchandising, stocking, or planning and logistics, including use of business technology to complete work.
• Some experience leading, mentoring, delegating, or implementing processes with others.

Schedule and work context

• Schedule varies based on store needs; shifts are typically mornings, afternoons, evenings, weekends, and holidays.
• During peak periods, special events, or other circumstances, the schedule may include early mornings or late nights or overnights for some team members.
• Work includes moving through the store, including front of house areas with bright lights and loud music, and back of house areas with no windows or natural light.
• May require moving boxes up to 30 lbs (13.6 kg) occasionally and using ladders to reach materials.
• Team collaboration is central; tasks are completed as a team, independently, and sometimes using a computer or other technical devices.
• For experiential stores with food or beverage service only: work may involve industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation

• Base pay range: $23.00 to $28.00 per hour (hourly range shown: $23 to $28)
• Target bonus: $2.00/hour
• Total target base pay range: $25.00 to $28.50/hour

Compensation is grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Eligibility requirements apply to incentives, benefits, and perks, and programs may be changed at any time without advance notice.