Product Operations Manager - Offers Platform & Optimization

Uber is seeking a Product Operations Manager to lead the rollout and scale of the Offers Platform and its optimization efforts. This onsite role in San Francisco, CA partners across product, engineering, data science, design, and regional teams to shape go-to-market plans and ensure operational readiness as the platform expands, with a compensation range of USD 142,000–158,000 per year.

Responsibilities

• Collaborate with cross-functional partners including Product, Engineering, Operations, Data Science, and Design to launch and scale the Offers platform and related tooling.
• Define go-to-market strategies and operational processes that support the Offers product strategy.
• Develop end-to-end rollout plans and coordinate implementation across teams and markets.
• Align functional partners on objectives, launch plans, risks, and success metrics for the program or product.
• Advise product teams on global feasibility and operational readiness throughout the product lifecycle.
• Work with Legal, Tax, Policy, Support, and regional teams to prepare Offers products for launch.
• Monitor core business and product metrics related to Offers performance, adoption, and operational efficiency.
• Identify key problem areas, user pain points, and geographies impacted by launches post-launch.
• Surface insights from business teams, users, and markets to inform product improvements.
• Maintain regular communication with key team members across the organization.
• Foster collaboration across cross-functional teams to drive meaningful business impact.

Requirements

• 4+ years of experience in operations, business consulting, finance, program management, product operations, or a similar analytical role.
• Proficiency with SQL.

Benefits

• Performance-based bonus program
• Equity award
• 401(k) plan
• Comprehensive benefits package

About the role

The core aim of Product Operations is to ensure we build the right products to move the business forward globally, implement an effective go-to-market strategy, and align business and product teams with clear, shared goals. Product Operations works closely with cross-functional partners across technology and operations to surface needs, prioritize opportunities, test, roll out, and iterate on products.

Ready to ride

This environment emphasizes shaping processes rather than following a fixed playbook, offering the chance to make a substantial impact. If you are driven by meaningful impact and enjoy tackling challenges, this is a fit. Compensation may include bonuses, equity, and other benefits. Uber values in-person collaboration, and offices remain central to its culture; unless a role is approved for full remote work, employees are expected to spend at least 50% of their time in the office.