Product Operations Manager

Checkr offers a fast-paced, collaborative environment where you can drive high-priority product programs end-to-end. You will partner across teams to improve launch execution, operational clarity, and delivery quality, with support for your growth through a learning and development allowance. Compensation includes competitive cash and equity, plus advancement opportunities, and comprehensive 100% medical, dental, and vision coverage. The role also includes up to $25K reimbursement for fertility, adoption, and parental planning services, flexible PTO, and a monthly wellness stipend.

What you’ll do

The Product Operations Manager leads and executes delivery for product programs across teams at Checkr, spanning early access with external customers through GA exit criteria and post-launch follow-through. You will build program plans and operating rhythms that keep stakeholders aligned, while improving launch processes and workflows using AI-enabled tools.

• Lead end-to-end delivery of high-priority product programs across internal teams, from early access through GA exit criteria and post-launch follow-through
• Develop integrated program plans covering scope, milestones, owners, dependencies, decision points, success measures, and escalation paths
• Run the quarterly and annual product planning cadence with Product, Design, and Engineering leadership
• Define, track, and report product KPIs, operational metrics, and SLAs with product managers, engineers, and data scientists
• Build agentic workflows and processes using tools such as Claude Skills and Cowork to increase engineering velocity and launch quality
• Own cross-departmental initiatives without a single owner, including internal tool rollouts and PRD templates, and turn launch retrospectives into improved defaults

What you bring

• 4+ years in product operations, technical program management, product management, or business operations, ideally at a technology company working with sensitive or regulated data
• Proven experience leading complex, cross-functional launches or multi-quarter programs from strategy through rollout and adoption
• Experience creating repeatable systems for roadmap, prioritization, and planning across product and engineering teams
• Hands-on fluency with AI tools such as Claude Skills, Cowork, and Codex, plus strong written and verbal communication with concise, decision-ready updates for senior stakeholders
• Strong influence skills across diverse stakeholders across Product, Eng, Legal, Security, and GTM
• Familiarity with enterprise B2B SaaS, phased rollouts, or compliance-driven environments (FCRA, EEOC, GDPR, CCPA) is a plus
• An A-player mindset with a bias for action, including urgency, resilience through ambiguity, and ownership for meaningful outcomes

Location: San Francisco, CA (onsite). Salary: USD 159,000 - 187,000 per year.