Product Operations Manager (Senior, or Lead)

Senior or Lead Product Operations role with Boeing Digital Services, based in Englewood, Colorado (hybrid) or Seattle, Washington, driving Prod Ops practices and cross-functional delivery to align digital products with customer outcomes and business strategy.

Responsibilities

• Provide Product Operations leadership within a multidisciplinary Delivery and Product Operations ecosystem.
• Collaborate with product leadership to translate business strategy and customer needs into operating models, portfolio priorities, and measurable outcomes.
• Set up product governance and cadence, including portfolio planning, roadmap reviews, dependency management, release windows, and post-release reviews.
• Support customer value realization by defining and tracking KPIs/OKRs, establishing a single source of truth for product metrics, and standardizing experiment analysis; connect product delivery to customer success and business growth.
• Work with tool owners and engineering teams to advance tooling and automation for product workflows.
• Facilitate cross-functional alignment and assist with risk mitigation for large, multi-team programs within Digital Services; coordinate dependency resolution and agreed escalation paths with partner teams.
• Develop and collaborate on enablement programs, onboarding materials, playbooks, templates, and operating-level agreements within and across Digital Services.
• Promote a data driven decision-making culture and experimentation across Digital Services, embedding these practices with relevant teams.
• Provide mentorship and coaching to product managers, program leaders, and analysts to elevate product thinking capabilities.

Requirements

• 5+ years of experience in product discovery, product management, product operations, program management, or related software/SaaS/embedded product environments.
• Proven track record scaling Prod Ops or equivalent functions in growth or scale stage technology organizations.
• Strong background in lifecycle and release management and cross-team program delivery across multiple product streams.
• Analytical rigor with the ability to define metrics, partner with analytics teams, and drive data informed decisions.
• Practical familiarity with product tooling ecosystems.
• Excellent written and verbal communication, with the capacity to influence senior leaders and present to executive audiences.

Compensation

• USD 138,550 – 234,600 per year

Location

• Englewood, CO (hybrid) or Seattle, WA

Benefits

• Generous company match to your 401(k)
• Industry leading tuition assistance program pays your institution directly
• Fertility, adoption, and surrogacy benefits
• Up to 10,000 USD gift match for supporting nonprofit organizations

Conflict of Interest

• Candidates must satisfy Boeing's conflict of interest (COI) assessment process.

Export Control Requirements

• This is not an Export Control position.

Relocation

• Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

• The employer will not sponsor applicants for employment visa status.

Shift

• 1st shift

Equal Opportunity Employer

• Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic factors, military/veteran status, or other protected characteristics.