Product Owner

The Product Owner for the Collision team participates in the full software product lifecycle, helping execute the product roadmap and bring the product vision to market. In this hybrid role, you work closely with engineering to translate priorities into deliverables while representing customer and business stakeholders.

Role Overview

• Own execution across the Collision product lifecycle, guiding roadmap delivery from vision through release.
• Act as the voice of the customer and partner daily with engineering to scope, structure, refine, and execute product deliverables.
• Support roadmap initiatives by breaking them into smaller, defined feature sets and aligning priorities into releasable products in collaboration with Product Managers.

Responsibilities

• Maintain a well-groomed product backlog that supports assigned scrum teams and informs development throughout the product life cycle.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, and other events needed to keep teams aligned, unblocked, and on schedule.
• Advance objectives of the Collision product vision by prioritizing needs, anticipating customer requests, and evaluating product progress.
• Translate and deconstruct product roadmap initiatives into clearly defined feature sets, coordinating with Product Managers to prioritize feature sets into products suitable for release.
• Create clear, effective user stories with defined acceptance criteria to support feature planning and prioritization.
• Collect feedback from users, customers, and dealers to inform future enhancements.
• Document process workflows to articulate product requirements clearly.
• Develop product knowledge and domain expertise quickly to become a trusted, go-to resource for engineering teams on product-related questions.
• Partner with UI/UX to develop wireframes and design, and collaborate with technology leads during scrum meetings and reviews.
• Advise customer-facing teams on new Collision-related product releases and ensure documentation accuracy across internal and external stakeholder materials (including Customer Release Notes).
• Assist launch planning by developing documentation, communications, and knowledge transfers for internal and external stakeholders.
• Review, triage, and provide input into client tickets in partnership with internal teams.
• Define success criteria for product and feature releases, and maintain appropriate tracking and reporting of post-launch product performance against those criteria.

Required Qualifications

• Bachelor’s degree from an accredited college or university, with a focus in business, marketing, software engineering, computer science, or a related discipline.
• In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered.
• At least 3 years of progressively responsible experience in a product owner role for a software company, plus a proven ability to work effectively with key customers.
• Excellent verbal and written communication skills, including the ability to tailor communication to the intended audience or call to action.
• Strong analytical and business acumen to define problems, collect data, establish facts, draw valid conclusions, and identify solutions and opportunities.
• Demonstrated ability to develop and nurture relationships, handle multiple priorities, and collaborate effectively across diverse teams.
• Comfort taking ownership and independently identifying opportunities to improve processes or products.
• Self-starter who works well independently and within teams, proactively identifying risks and escalating blockers or issues in a timely manner.
• Hands-on experience with AI-powered tools and technologies, with the ability to utilize AI capabilities.

Preferred Experience

• Exposure to or experience with agentic (AI) development, including:
  • Defining agent goals: translating high-level business objectives into agentic workflows, multi-agent communication protocols, and task-decomposition schemas.
  • Managing agent backlog: prioritizing autonomous capabilities based on user value and system efficiency.
  • Writing behavioral criteria: establishing strict behavioral user stories, success metrics, and completion criteria for AI agent outputs.

Technologies

• AI-powered tools and technologies
• Agentic (AI) development
• Multi-agent communication protocols

Location and Work Arrangement

• Alpharetta, GA (hybrid)
• Hybrid schedule: 2-3 days in office in Alpharetta, GA
• Qualified candidates must live within commuting distance to Alpharetta, GA

Benefits

• Full benefits starting Day 1: Medical, Dental, and Vision
• 401(k) with company match
• Unlimited Paid Flex Time Off plus 10 company-paid annual holidays
• Remote-first role with monthly communication stipend
• Professional development programs and tuition assistance
• One-time home office equipment stipend upon hire
• Employee resource groups and exclusive employee discounts

How We Work

• Collaboration, ownership, and pragmatic problem-solving
• Shared success over individual wins
• Encouragement to contribute ideas, challenge assumptions, and continuously improve how software is built
• Focus on modern practices, fast feedback loops, and creating great customer experiences

Education

• Bachelor’s degree in business, marketing, software engineering, computer science, or related discipline

Minimum Experience

• 3 years