Senior Specialist, Product Owner (Margin Services)

The Bank of New York Mellon Corporation is hiring a Senior Specialist, Product Owner (Margin Services) to support the Markets, Margin Services team based in Lake Mary, Florida. In this onsite role, you will own the product lifecycle for key Margin Segregation applications and collaborate closely with both business and technology stakeholders to deliver strategic outcomes.

You will act as the primary product voice for management and development efforts, guiding releases from early concept through testing, implementation, and post-launch optimization. A core part of the position involves bridging teams, managing priorities across strategic and near-term needs, and using insights to reduce disruption when transitioning users from legacy platforms to strategic solutions.

What you’ll do

• Serve as Product Owner and key business liaison for the management and development of critical Margin Segregation applications.
• Lead the end-to-end product lifecycle, covering concept and development, testing, implementation, and post-launch optimization.
• Develop and execute product strategy, including transitioning users from legacy platforms to strategic solutions with minimal disruption.
• Partner with business and technology stakeholders to prioritize product enhancements, defect remediation, and releases aligned with strategic objectives.
• Act as a functional subject matter expert, supporting Sales and Relationship teams during client discussions and solution positioning across multiple teams.
• Identify and promote opportunities to leverage AI and automation to enhance business processes, improve user experience, and drive operational efficiency.
• Assess business, operational, and technology risks and define tactical and strategic courses of action.

What you bring

• 5–7 years of hands-on experience within Operations, Client Service, or a related function in Financial Services.
• Strong knowledge of KYC, operational risk, client service, market settlement practices, SWIFT, and Standing Settlement Instructions (SSIs).
• Strong analytical and problem-solving skills, including the ability to quickly evaluate business, operational, and technology risks.
• Proven ability to build strong relationships and serve as a bridge across business, product, operations, and technology stakeholders.
• Strong organizational skills to balance strategic priorities and immediate business needs in a fast-paced environment.
• Ability to coach and mentor by sharing expertise to strengthen product teams and broader capabilities.
• Knowledge of Agile methodologies and Product Operating Model (POM) practices preferred.

Technologies

• SWIFT
• AI
• automation