Technical Product Owner

Bridgenext Digital Engineering is hiring a Technical Product Owner to guide squad-level product and platform delivery from vision through value tracking.

Responsibilities

• Shape the squad vision and roadmap, and steer delivery of product/platform features aligned to business impact
• Own backlog shaping and prioritization using business expertise and customer insight
• Translate requirements into user stories and acceptance criteria
• Balance business value with technical feasibility; optimize cost and improve delivery efficiency
• Serve as the squad voice of the customer to ensure the squad builds the right thing
• Plan squad resourcing (including role changes), create ASOE requests, and support interview, selection, and onboarding
• Drive squad OKRs and accountability for hitting outcomes
• Partner with Product/Platform Manager to establish business value and support messaging, communications, and customer outreach as needed
• Ensure product/features/work meet relevant security, privacy, and compliance standards
• Drive continuous improvement across the product lifecycle
• Engage third parties to support delivery of squad objectives
• Drive solution selection; work with Lead Engineer to assess technical elements prior to user testing
• Facilitate release planning, sprint planning, and demos with stakeholders
• Coordinate with other squads through synchronization ceremonies to deliver cross-squad tasks
• Lead reporting and analytics for squad visibility, including monitoring sprint metrics and user results
• Collaborate with Lead Engineer to balance technical debt with feature delivery
• Own and manage documentation and information
• Collaborate with partners to keep roadmap activities, design inputs, interdependencies, and timelines clear
• Actively participate in squad ceremonies; lead and optimize value flow using tools and reporting cadence

Requirements

• Create a culture focused on helping the people and organizations the teams touch
• Commit to Our Credo and Diversity, Equity & Inclusion by attracting, developing, and retaining talent reflecting the communities served
• Use foundational methods to identify, engage, and build empathy with customers and apply them in daily work
• Strong focus on business agility, Agile delivery, fail-fast mindset, and measurable outcomes
• Demonstrated success leading cross-functional, self-organized teams
• Contribute ideas that challenge thinking
• Strong problem-solving with ability to analyze situations and make productive decisions using informed judgment
• Understand customer journeys and customer experience
• Foundational skills (minimum) in Data Engineering, Cybersecurity, Intelligent Automation, and Emerging Technology
• Proven knowledge of standard practices, technology, and supporting industry principles
• Experience gathering requirements and translating them into a product vision using expertise across product development, engineering, and UX
• Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
• Experience managing a product backlog/release plan and tracking team-level metrics; attend product team ceremonies; remove blockers (e.g., burndown chart, release burn up)
• Experience building systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
• Product management experience for Salesforce Field Service and/or Microsoft Dynamics Field Service
• Strong organizational and analytical skills with attention to detail
• Excellent English communication (written and verbal)
• Ability to work autonomously with limited supervision; demonstrate ownership and manage responsibilities
• Comfortable working in ambiguity and supporting multiple stakeholders in a dynamic environment
• Proactive, hands-on mindset with strong problem-solving
• High standards of professionalism and consistent delivery of high-quality results

Technologies

• Salesforce Field Service
• Microsoft Dynamics Field Service
• Data Engineering
• Cybersecurity
• Intelligent Automation
• Emerging Technology

Workplace

• Onsite in Irvine, California