UX Research and Design

Bravo17 LLC is seeking a UX Researcher/Designer (0-4 years of experience) to support federal agencies and help raise the standard of user experience in federal digital services. This remote role works with lean teams and high accountability, combining hands-on research, interface design, and collaboration across product and engineering.

You will contribute to mission-driven work in federal and defense environments, balancing user-centered thinking with constraints related to policy requirements and security realities. The position also includes ongoing professional development as you expand your UX research and design practice.

What you’ll do

• Assist with user research activities including user interviews, surveys, quantitative analysis, and usability testing.
• Analyze user data and help develop personas, journey maps, and other user-centered artifacts.
• Support the creation of research reports and presentations.
• Create wireframes, mockups, and prototypes under the guidance of senior designers.
• Participate in design reviews and critiques.
• Learn and apply UX best practices to design solutions.
• Collaborate effectively with product managers, engineers, and other stakeholders.
• Communicate design decisions and rationale clearly and concisely.
• Actively seek opportunities to learn and grow UX skills.
• Stay updated on the latest trends and best practices in UX research and design.

Required experience and background

• 0-4 years of practical experience in the UX field.
• Strong understanding of user-centered design principles.
• Basic knowledge of qualitative and quantitative user research methodologies.
• Proficiency in design tools such as Figma, with strong file setup hygiene and solid prototyping skills.
• Excellent communication (especially written) and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to learn quickly, think critically about your own work, and adapt to new challenges.
• Portfolio demonstrating hands-on experience applying UX principles.
• Bachelors or Masters degree in Human-Computer Interaction (HCI) preferred.

Security clearance

• Secret Required (or willingness to apply for Secret).

Location and work model

• Remote; the company is also growing presence in Atlanta, Chicago, Denver, and Washington DC areas.
• Candidates in those hubs will have opportunities to engage with local team members.

Work environment

• Bravo17 is a growing federal digital services firm operating with high accountability, lean teams, and a strong sense of ownership.
• The role requires comfort with ambiguity, initiative, and a bias toward action.

Preferred profile (how you work)

• Comfort operating without excessive structure and creating clarity where it doesn’t exist.
• Thrives where standards are high, teams are small, and impact is visible.
• Collaborative and generous with expertise while taking ownership without waiting to be asked.
• Motivated by mission-driven work and able to balance user-centered design with regulatory constraints, policy requirements, and security realities.
• Comfort leading research and design with minimal oversight.
• Communicates confidently with senior federal stakeholders and can defend design decisions with data and rationale.
• Adaptable when priorities shift, with a strong focus on quality and usability even in complex systems.
• Sees ambiguity as an opportunity, not a blocker.
• Interested in building something new rather than only contributing to something already built.

Benefits

• Competitive compensation
• Health and welfare benefits
• Flexible ways of working
• Generous time off policies including vacation/PTO
• Sick leave
• Parental leave