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Manager, Product Manager - UX/UI & Merchandising

Information Technology Senior Management Forum New York, NY

New York, NY

Today

$180k - $205k/yr Full time Manager Automotive Ui Customer Experience

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Job Description

UX/UI focused Product Manager responsible for leading the frontend customer experience and merchandising strategy for the Car Rental vertical, coordinating across the Brex and Capital One Travel portals.

Job Details

Location: New York, NY (onsite)
Salary: USD 179,700 - 205,100 per year
Experience: Minimum 3 years of Product Management experience
Education: Bachelor's or Master's Degree in a quantitative field

Responsibilities

Own the Front-End Car Funnel: Lead the end-to-end user journey for car rentals across the Brex and Capital One Travel portals, from initial search and discovery to checkout and confirmation.
Intelligent Merchandising: Define how car rental inventory, rates, and add-ons such as insurance and fuel options are structured, prioritized, and displayed to users to maximize engagement and conversions.
Bridge the Complex to the Simple: Collaborate closely with the backend supply team to translate API capabilities and negotiated rates into clean, intuitive UI/UX features.
A/B Testing and Optimization: Continuously analyze user behavior, identify drop-off points, and optimize checkout funnels by running experiments to improve the digital product experience.

Requirements

Currently holds, or is in the process of obtaining, one of the following with the expectation that the degree will be conferred on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), or Business or Marketing
Bachelor's degree in any field and 3 years of Product Management experience

Ideal Candidate Profile

Marketplace/eCommerce: Strong product background scaling high-traffic consumer marketplaces or ecommerce funnels.
Heavy UX/UI Focus: Proven track record delivering consumer-centric, design-forward features with a keen eye for information architecture and presenting complex options clearly, such as varying car tiers and rental policies.
Supply & Demand Fluency: Understands conversion nuances in transactional funnels where supply availability and pricing shift dynamically.

Skills & Competencies

Conversion Rate Optimization (CRO): Deep understanding of user psychology, funnel friction, and creating seamless checkout flows.
Data-Driven Merchandising: Ability to use data to determine optimal ways to bundle, filter, and surface products to consumers.
Collaborative Translator: Capable of working with a deeply technical core backend team to ensure engineering capabilities align with an elite front-end experience.

Capital One Product Framework

Human Centered: Focuses on internal and external customer needs to reimagine and innovate product solutions.
Business Focused: Delivers meaningful outcomes through leverage and execution excellence.
Technology Driven: Leverages technology to deliver innovative and resilient solutions that provide near-term and long-term value.
Integrated Problem Solving: Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
Transformational Leadership: Guides cross-functional teams to address customer problems and align the organization.

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