AI Product Owner - Project Management Optimization

Graybar is seeking an onsite AI Product Owner to optimize project management workflows using an AI-powered back-office platform.

Responsibilities

• Own product vision, backlog, and delivery for an AI-powered project management back-office platform covering Takeoff, Autonomous Quoting, Ordering, and Submittals
• Modernize material takeoff by reducing the time and effort required to produce accurate bills of material from project documentation
• Improve quote creation with AI-assisted workflows that reduce manual effort and increase responsiveness while maintaining pricing and business controls
• Automate quote-to-order and fulfillment activities to reduce repetitive transactional work and enable teams to focus on exceptions and value-added activities
• Simplify submittals creation and management by reducing manual document assembly, improving specification compliance, and accelerating collaboration among Graybar, contractors, and manufacturers
• Define future-state experience through evidenced-based discovery to identify customer and business problems and corresponding solutions
• Translate business objectives into user stories and acceptance criteria through backlog ownership and prioritization
• Set clear product outcomes and success measures to confirm meaningful business and customer value
• Lead pilot, rollout, adoption, and change management activities across Graybar
• Facilitate stakeholder alignment across sales, operations, supply chain, pricing, and executive leadership
• Partner with engineering, UX, data science, and business teams to evaluate opportunities, assess tradeoffs, and deliver solutions that are valuable, usable, feasible, and viable
• Drive stakeholder engagement across sales, customer service, and operations for project management back-office activities
• Act as the bridge between Graybar’s sales, customer service, project specialists, takeoff teams, operations leaders, engineering teams, and technology partners

Requirements

• 5+ years of experience in Product Management, Product Ownership, Business Analysis, or related roles
• Experience working in Agile development environments
• Experience translating complex business processes into product requirements
• Experience managing cross-functional initiatives across business, operations, and technology teams
• Four-year degree in Business, Information Technology, Engineering, Supply Chain, or related field (or equivalent experience)
• Knowledge of product strategy, discovery, and outcome-driven product management practices
• Knowledge of quote-to-order, project management, or related workflows within construction, distribution, or project-based industries
• Understanding of customer research, experimentation, and product measurement techniques for identifying and validating opportunities
• Knowledge of data, automation, AI, and enterprise integration concepts, including how systems, workflows, and users interact across complex environments
• Strong strategic thinking and problem-solving, translating opportunities into product outcomes
• Excellent communication and influence skills to align stakeholders around customer needs, priorities, and business objectives
• Strong customer discovery and active listening skills to uncover root causes, unmet needs, and workflow challenges
• Strong prioritization and decision-making skills across customer value, business impact, technical feasibility, and organizational constraints
• Ability to define and communicate a product vision aligned to customer and business outcomes
• Ability to work effectively across a diverse stakeholder landscape, including customers, field teams, engineers, designers, and executive sponsors
• Ability to make informed decisions in ambiguous environments and manage competing priorities
• Ability to build trust, influence without authority, and drive alignment across cross-functional teams
• Ability to rapidly learn complex business domains and develop deep understanding of customer workflows, operational processes, and industry challenges
• Preferred: experience within electrical distribution, construction, industrial distribution, or supply chain operations
• Preferred: experience with quoting, ordering, estimating, ERP, procurement, or project management systems
• Preferred: experience with AI, workflow automation, or intelligent process automation solutions
• Preferred: experience managing products involving machine learning, agentic systems, or decision automation
• Preferred: CSPO, PSPO, or equivalent certification

Benefits

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits
• Life Insurance coverage for you and options for your family
• Flexible Spending Accounts
• Disability Benefits at no cost to you
• Profit Sharing Plans
• 401(k) Savings Plan with company match
• Paid Vacation and Sick Days
• Paid Holidays throughout the year
• Paid Wellness Day
• Community Time Off
• Predictable Work Schedules: no weekends or nights for most roles
• Employee Recognition Program
• Educational Reimbursement and Career Development Programs
• More perks that support well-being and career growth
• Incentive eligible based on specific and relevant business metrics

Compensation

• Expected starting rate: $117,630 annually, depending on experience

Location: Clayton, MO (onsite)