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Job Description

Onsite in San Jose, CA, this AIGC Product Operations Manager role emphasizes collaboration across Product, Algorithm, and Labeling Delivery teams to elevate model training and labeling quality for TikTok's search operations. The position combines a competitive base salary with a robust benefits package and ownership-friendly compensation that may include discretionary bonuses and restricted stock units.

Compensation

The base salary range for this position is $93,600 - $220,400 annually. Compensation may vary by qualifications, skills, competencies, experience, and location. Base pay is part of the Total Package and may be eligible for discretionary bonuses/incentives and restricted stock units.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time (prorated at hire with accruals increasing by tenure)
  • Discretionary bonuses/incentives
  • Restricted stock units

Responsibilities

  • Collaborate with Product, Algorithm, and Labeling Delivery teams to align with business objectives and drive model performance through labeling strategies and evaluation frameworks, plus robust requirements analysis support.
  • Lead the triage, evaluation, and priority management of incoming labeling and evaluation requests; develop data strategies, establish high-quality standards and QA mechanisms, and proactively resolve workflow bottlenecks.
  • Track and manage project timelines to ensure timely, high-quality delivery of data requests; build continuous feedback loops and streamline request workflows to improve stability and precision of labeling outputs.
  • Drive the development of automated labeling and evaluation workflows to reduce repetitive tasks and scale operational efficiency.
  • Stay at the forefront of industry methodologies for model training and evaluation; institutionalize reusable strategies and industry-standard dataset specifications to mature the framework.

Requirements

  • Bachelor's degree or above
  • Strong analytical reasoning, execution, and project management skills
  • Experience collaborating across cultures and managing global stakeholders across multiple time zones
  • High learning agility and a proactive mindset, thriving in a fast-paced AI technology landscape
  • Relevant experience with LLM prompt engineering and their applications is preferred

About the Team

The Search Operations team aims to improve search user experience, deliver meaningful DAU impact, and support increases in traffic and GMV. The role involves reading, viewing, listening to, and examining user-generated content to ensure compliance with community guidelines.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills and perspectives. We celebrate diverse voices and strive to mirror the communities we reach across our platform and workplace.

About TikTok

TikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Global headquarters are in Los Angeles and Singapore, with offices around the world.

Why Join Us

Creativity and curiosity drive our product development. We value humility, collaboration, and impact, tackling challenges as one team. We maintain an Always Day 1 mindset to deliver meaningful breakthroughs for users, our company, and our communities.

TikTok Accommodation

TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out at https://tinyurl.com/RA-request.

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