Business Product Manager I / II

APS delivers digital solutions that connect business strategy with customer needs. This hybrid role helps shape product roadmaps, coordinate cross-functional delivery, and use data and user insights to drive continuous improvement.

What you’ll do

• Own and communicate the product vision and roadmap across the organization to support alignment and guide quarterly planning.
• Manage multiple products and/or features by balancing competing priorities and ensuring customer and business value delivery.
• Use qualitative and quantitative data to inform product decisions and prioritize features.
• Participate in exploratory research and apply active listening to understand customer needs and behaviors.
• Collaborate with customer experience teams to develop customer journeys, wireframes, prototypes, and process maps with a focus on usability and accessibility.
• Support user research and experimentation to validate product concepts and improve the user experience.
• Build strong stakeholder relationships and drive cross-functional collaboration for high-quality outcomes.
• Promote agile practices and rapid feedback cycles to improve delivery speed, quality, and responsiveness.
• Provide subject matter expertise and mentorship to junior product managers and product delivery teams, leading by influence across divisions.
• Partner with Technical Product Owners and stakeholders to ensure product development reflects industry trends and market needs.

Qualifications

Business Product Manager I

• Four-year Bachelor’s degree in Business, Information Technology, Analytics, or another job-related field from an accredited college or university.
• Plus 3 years of experience in product management, business analysis, and/or other job-related positions.
• In lieu of a Bachelor’s degree: combination of college coursework and/or experience totaling 7 years in product management, business analysis, and/or other job-related positions.

Business Product Manager II

• Four-year Bachelor’s degree in Business, Information Technology, Analytics, or another job-related field from an accredited college or university.
• Plus 8 years of experience in product management, business solution development, or other job-related field.
• In lieu of a Bachelor’s degree: combination of college coursework and/or experience totaling 12 years in product management, business solution development, or other job-related field.

• Strong understanding of business operations and customer-centric design principles.
• Demonstrated ability to collaborate across teams, communicate effectively, and manage stakeholder expectations.
• Proficiency in Microsoft Office applications including Excel, Access, PowerPoint, and Word.
• Experience in training, change management, and agile methodologies.

Hybrid work details

• Hybrid employees work both virtually from home and in person with colleagues.
• Hybrid employees are expected to work about 40% of time in-person at an APS (or other non-home office) location to build strong relationships and support meaningful in-person interaction.
• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Working from a home office requires adequate technology and an appropriate ergonomic setup.
• Role types may change based on business need.

Tools and methodologies

• Microsoft Office applications: Excel, Access, PowerPoint, and Word
• Agile methodologies

Compliance and equal opportunity

This position may require access to and/or use of information subject to control under U.S. export control laws (including Department of Energy Part 810 Regulations, EAR, and ITAR). Applicants may need to confirm whether they are a U.S. person. APS and its subsidiaries maintain a continuing policy of nondiscrimination in employment. The company is committed to a drug-free workplace and requires job-related drug and alcohol testing consistent with business necessity, regulatory requirements, and applicable laws.