Data Product Owner

The Data Product Owner at FirstService Residential is responsible for master data domains from intake through preparation for certification. The role manages the backlog, collaborates daily with business SMEs and data stewards, makes data quality decisions, and formally accepts completed work against agreed acceptance criteria.

Core Responsibilities

• Own the backlog for assigned master data domains (for example communities, units, residents and vendors) across the migration lifecycle, including intake, data profiling, data quality issue resolution, master data management, source-to-target mapping, transformation, and delivery into the enterprise data model and ERP load files.
• Develop user stories and acceptance criteria detailed enough to be executed and verified. Work may be delivered through Agile and Kanban practices or AI-assisted development, in collaboration with data engineers, analysts, and managed-services partner engineers; review and accept completed work against the criteria.
• Monitor each domain’s readiness against the wave plan and surface dependency, capacity and quality risks early.
• Triaging new data requests from business teams and routing them into the appropriate review and governance process.
• Act as the day-to-day partner for business SMEs and data stewards, including planning time to keep engagement focused and effective.
• Support business partners by clarifying what each migration phase requires from them.
• Facilitate decisions with data owners on the authoritative source (system of record) for each data element and lead source-to-target mapping sessions with business users.
• Prepare data products for certification with the Director, Data Products, including business definitions, lineage, ownership, quality checks and known issues.
• Capture lessons learned after each domain and wave, and feed improvements back into the process to accelerate the next wave.

Required Qualifications

• 3+ years as a data product owner, business analyst or data analyst on data-intensive delivery, including 2+ years owning a backlog in an Agile or Kanban team.
• Strong SQL and data profiling capabilities, with the ability to examine source data directly to confirm or challenge data quality issues.
• Experience in data migration, data quality remediation, or master data management.
• Ability to facilitate business SMEs, drive clear decisions, and document them effectively.
• Experience delivering in Agile or Kanban teams using a work management tool, with interest in AI-assisted delivery practices.
• ERP data conversion experience, ideally in property management or real estate systems.
• Experience with a cloud data lakehouse platform and master data management tooling.
• Experience in community association or residential property management accounting or operations.
• A recognized product owner certification.

Technologies

SQL, Agile, Kanban, AI-assisted development, ERP load files, cloud data lakehouse platform, master data management tooling

Benefits

• Your choice of multiple medical plans
• Dental
• Vision
• Time off benefits
• Paid holidays
• 401k with company match

Location and Experience

Location: Hollywood, FL (onsite)

Minimum experience: 3 years