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Technical Product Manager

Amazon.com Services LLC San Francisco, CA

San Francisco, CA

Today

$146k - $198k/yr Full time Business Systems Cloud Operations Cloud Platform

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Job Description

Technical Product Manager at eero (Amazon) onsite in San Francisco, CA, drives end-to-end delivery of business system automations and integrations across ERP, e-commerce, cloud infrastructure, and CRM, with a salary range of USD 146,200 to 197,800 per year.

Responsibilities

Own end-to-end delivery of business systems initiatives from discovery to launch and iteration, overseeing several projects concurrently at varying lifecycle stages
Define milestones, plan sprints, groom tasks, and forecast capacity across the project lifecycle
Produce comprehensive business and technical requirements documents
Coordinate user acceptance testing and manage launch readiness, hypercare, and support transitions
Collaborate with Supply Chain, Commercial Operations, Accounting, Revenue Operations, Manufacturing Operations, Tax, and Customer Experience teams to collect, document, and prioritize requirements
Serve as the main liaison for stakeholder teams throughout active projects
Engage external vendors on integration requirements, API specs, and implementation timelines
Coordinate with internal Amazon teams on compliance, security reviews, and shared infrastructure
Support global expansion by configuring systems for new markets, including accounting, tax localization, 3PL integration, and order-to-cash processes
Understand architectures and integration patterns across ERP, cloud infrastructure, e-commerce, and CRM platforms
Leverage AI-assisted tools to prototype solutions, build proofs-of-concept, and validate approaches before engineering hand-off
Collaborate with engineers to evaluate trade-offs, review designs, and bring a product perspective to architectural decisions
Investigate and triage integration bugs, read code, trace issues via logs, and propose fixes with engineer review
Contribute code for lightweight automations, configuration changes, and scripting tasks under engineering oversight
Lead SOX compliance and security certification initiatives across business systems, including change management controls, access management, and audit documentation
Drive migration of legacy systems and integrations to modern, scalable platforms
Own technical debt reduction initiatives
Establish monitoring, alerting, and testing frameworks for critical business processes

Requirements

5+ years collaborating directly with engineering teams
3+ years in technical product or program management
Experience in software development
3+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management
Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
Experience building and evaluating system-level technical design
Experience developing and executing/delivering product and technical roadmaps
Experience building automations or integrations with ERP, financial, or order management systems (e.g., NetSuite, SAP, Oracle)

Technologies

NetSuite
SAP
Oracle
EC2
Lambda
S3
DynamoDB
SQS

Benefits

Health insurance
401(k) matching
Paid time off
Parental leave
Sign-on payments
Restricted stock units (RSUs)
Employee Assistance Program (EAP)
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement
Mental Health Support
Medical Advice Line
Basic Life & AD&D insurance
Supplemental life plans

About the Team

The Business Systems team builds and runs the technology that keeps eero's business moving. We own the systems behind how eero buys, sells, ships, bills, and accounts for its products globally. If a transaction touches eero's business, there's a good chance our team built the automation behind it. We're a lean team of product managers and engineers and our work is varied. In a given quarter you might see us launching an integration with a new logistics partner or automating a month-end accounting process.

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