Defensive Engineering Product Ops Specialist

State Street offers a hybrid work model based on company policy, along with support for long-term financial security through a 401K retirement savings plan with company match. You will also have access to comprehensive insurance coverage (basic life, medical, dental, vision, long-term disability, plus optional additional coverages), paid-time off including vacation, sick leave, short-term disability, and family care responsibilities, and an Employee Assistance Program. The role includes incentive compensation eligibility for annual performance-based awards (noting that some sales roles may be subject to separate sales incentive plans), and you may be eligible for certain tax-advantaged savings plans.

In this position, you will help Defensive Engineering teams deliver with clarity and consistency by supporting product planning, Scrum coordination, metrics and reporting, and delivery tracking. The work improves visibility across Global Cyber Security Defensive Engineering and strengthens shared product practices.

Responsibilities

• Coordinate sprint planning, backlog refinement, reviews, retrospectives, and team meetings.
• Maintain product backlogs and roadmaps, including actions, risks, dependencies, and delivery updates.
• Collect and organize product metrics, including KPIs, KRIs, and scorecards.
• Prepare product updates, dashboards, and leadership reports.
• Follow up with teams on actions, blockers, and delivery commitments.
• Support product managers with governance meetings and product reviews.
• Maintain product documentation, meeting notes, and decision logs.
• Help improve common product practices across Defensive Engineering.

Requirements

• Strong organization, communication, and teamwork skills.
• Ability to coordinate tasks and follow up across multiple teams.
• Comfort working with data, spreadsheets, dashboards, and presentations.
• Basic understanding of Agile, Scrum, product management, or project coordination.
• Interest in cybersecurity and willingness to learn.
• Strong attention to detail.
• Ability to work across different teams and priorities.
• Good written and verbal communication skills.
• Hybrid work model in accordance with company policy.
• Standard business hours, with flexibility for occasional global meetings.

Location and Salary

Boston, MA (hybrid). Salary range: USD 120,000 - 202,500 per year.

Technology

Microsoft Office