Development Product Owner - Property Pricing & UW Modernization (Mid Level)

USAA is seeking a Development Product Owner for Property Pricing and Underwriting (UW) Modernization to represent business priorities on an agile delivery team and drive modernization outcomes. The role is performed in-office four days per week and is available across multiple USAA locations.

Role Overview

In this position, you will work with business partners and subject matter experts to translate business strategy and vision into actionable stories and features. You will balance investment decisions with business value, maintain a prioritized product backlog, and help ensure delivery teams build solutions that meet acceptance criteria. You will also support change preparation by defining tactics and metrics for adoption, benefits, and risk.

Responsibilities

• Partner with business stakeholders and subject matter experts to understand strategy and vision, then write, refine, accept, and prioritize stories and features for compliant solutions that balance investment and business value.
• Own and maintain a prioritized work backlog for one or more agile teams, including user stories with acceptance criteria that are consumable and testable by the delivery team or program.
• Review and accept I/T and or business development output to confirm completion of specified acceptance criteria.
• Act as a direct business representative to one or more delivery teams, maintaining the customer perspective throughout the product delivery cycle.
• Collaborate in a cross-functional environment with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, and release in alignment with program and or product roadmaps.
• Work with sponsors, stakeholders, and IT to translate business requirements from relevant business processes, building knowledge of needs, measures, and risks and controls for the improvement area.
• Partner with change partners and key stakeholders to support readiness for change, providing tactics and metrics for benefits, adoption, and risk while leveraging existing change management routines as needed.
• Execute robust testing plans, including user acceptance testing and production validation.
• Bring proficient knowledge across multiple business or system domains and contribute at the project level within agile delivery teams.
• Ensure risks related to business activities are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

Requirements

• Bachelor's degree; or 4 years of relevant education and or experience.
• 4 years of experience in process improvement, project delivery, business and requirements analysis, or directly related to supported business operations and or product line.
• Proficient knowledge of Microsoft Office products, applicable databases, and project management tools.
• Proficient knowledge of multiple technical software delivery methodologies, including Agile and Waterfall.
• Proficiency in analyzing business requirements and identifying opportunities to streamline business processes in accordance with a risk management framework and regulatory requirements.
• Proficient understanding of Process Engineering methodologies and Change Management practices.
• Experience working independently to gather business requirements, process flows, and use cases to develop and deliver business capabilities within the approved methodology, including writing user stories and following the development process through user story acceptance.
• Analytical and problem-solving skills, with demonstrated ability to identify issues, analyze them, and prioritize solutions and decisions.

Technologies

• Microsoft Office
• Agile
• Waterfall
• SAFe
• Guidewire Policy Center

Compensation

Estimated salary range: USD 85,040 to 162,550 per year.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Wellness programs
• Career path planning and continuing education

Location and Workplace Requirements

• Primary location: San Antonio, Texas (onsite)
• Other listed offices: Chesapeake, Virginia; Colorado Springs, Colorado; Phoenix, Arizona; Plano, Texas; Tampa, Florida
• Work schedule: In the office 4 days per week
• Relocation assistance: Not available for this position

What Sets You Apart

• 4 years of P and C insurance experience with working knowledge of Pricing, Underwriting, Product Development, and or predictive analytics experience
• Experience operating as a Product Owner within SAFe or large-scale agile frameworks across multiple delivery teams
• Familiarity with Guidewire Policy Center
• Demonstrated problem-solving skills and strong learning agility
• Experience with verbal and written communications at various levels of the organization

Application Details

Applications for this position are accepted on an ongoing basis, and the posting will remain open until the position is filled.