Product Jobs in San Antonio, Tx; Charlotte

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Bank Agile Product Owner Sr

USAA San Antonio, TX; Colorado Springs, CO

San Antonio, TX; Colorado Springs, CO

Today

$103k - $186k/yr Full time Agile Agile Methodologies Agile Methods

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Job Description

USAA is building high-performing teams to improve the way banking products deliver value to members. As a Bank Agile Product Owner Sr, you will work with the Bank agile team to prioritize the backlog, support delivery of business outcomes, and ensure the voice of the end-user is reflected in day-to-day planning and execution across a multi-team environment.

This hybrid role supports locations including San Antonio, TX; Charlotte, NC; Colorado Springs, CO; Phoenix, AZ; Plano, TX; and Tampa, FL. You will partner closely with leadership and team-of-teams partners to translate strategy into a usable product vision, drive OKR delivery, and remove impediments that block progress.

What you’ll do

Communicate and drive the vision and strategy to key stakeholders and Bank agile team members.
Collaborate with stakeholders to determine business needs and help ensure delivery of quality product and member experience solutions.
Work with the Team-of-Teams Lead to clarify and align on business strategy, goals, and objectives.
Translate strategy into a clear vision that guides the Bank agile team’s backlog creation and prioritization.
Partner with the Team-of-Teams Lead to define and communicate acceptance criteria tied to business requirements and customer needs.
Make data-driven decisions, including allocating funds and developing and tracking Objectives and Key Results (OKRs) that support Bank product success.
Deliver against Bank agile team level OKRs.
Act as the voice of the end-user by proactively seeking customer feedback and incorporating it into how requirements are understood and delivered.
Own the Bank agile team backlog, including grooming, prioritization, and refinement.
Maintain a groomed backlog of user stories and work with the agile team to estimate story size and complexity.
Optimize flow of value through a multi-team Agile environment, progressing toward objectives while removing impediments, resolving conflicts, and managing risks and issues.
Provide service to the team’s needs by offering feedback on work in progress, clarifying requirements, anticipating and removing roadblocks, and answering questions.
Identify opportunities for continuous improvement across team processes and recommend changes to leadership.
May lead functional Bank agile teams or projects with moderate resource needs, risk, and complexity.
Ensure risks tied to business activities are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

What you’ll bring

Bachelor’s degree; OR 4 years of relevant education and/or experience.
6 years of experience in process improvement, project delivery, business or requirements analysis, or directly related to supported business operations or product line.
Knowledge of multiple software delivery methodologies including Agile, Waterfall, and SAFe.
Advanced experience analyzing business requirements, process flows, and use cases to streamline processes in line with risk management framework and regulatory requirements.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Working knowledge of applicable banking, regulatory, and compliance policies, including applicable laws, rules, and regulations.
Ability to communicate complex concepts and negotiate to adopt a different point of view.

Technologies

Agile
Waterfall
SAFe
OKRs

Compensation

$103,450 - $186,210 per year (based on experience and qualifications).

Location and work model

San Antonio, TX; Charlotte, NC; Colorado Springs, CO; Phoenix, AZ; Plano, TX; Tampa, FL (hybrid)
In-office expectation: 4 days per week from a regional office (San Antonio, TX; Phoenix, AZ; Colorado Springs, CO; Tampa, FL; Plano Legacy, TX; or Charlotte, NC)
Relocation assistance is not available for this position

Benefits

Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education

Additional details

USAA does not provide visa sponsorship for this role.
What sets you apart: customer-centric approach to efficient product delivery; end-to-end understanding of the mortgage origination lifecycle with minimum 8 years of real estate lending experience; proven experience leading a matrixed team with multiple stakeholders; US military experience through military service or a military spouse/domestic partner.

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