Director of Product Operations – Floor Coverings & Textiles

Reporting to the COO, this role leads operational execution for Natco Home’s floor coverings and rugs portfolio, overseeing the flow from product setup and factory coordination through inventory planning, replenishment, and customer delivery.

Core Responsibilities

• Own operational execution of products across the full lifecycle, from product setup through customer delivery
• Manage the complete purchase order lifecycle, ensuring accurate communication and execution of product specifications, costing, packaging requirements, and inventory parameters
• Partner with domestic and international manufacturing suppliers to support production, capacity planning, quality standards, and delivery commitments
• Lead inventory planning and replenishment strategies aligned to customer demand and retail programs
• Maintain accuracy of product data, specifications, costing, and ERP records
• Develop and lead a team responsible for product operations, purchasing, inventory planning, supplier coordination, and vendor management
• Drive continuous improvement across product execution, inventory management, supplier performance, and operational processes

Required Qualifications

• 7+ years of progressive experience in Product Operations, Product Management, Product Lifecycle Management, Supply Chain, or a related discipline
• Demonstrated leadership experience managing and developing teams
• Proven success partnering directly with vendors and factories to manage product specifications, packaging requirements, product execution, and customer purchase order requirements
• Experience managing products through their full lifecycle in a manufacturing or consumer products environment
• Strong understanding of product specifications, packaging requirements, vendor and factory communication, sourcing, forecasting, inventory planning, and purchase order execution
• Experience working directly with domestic and overseas manufacturing partners, suppliers, and vendors
• ERP/MRP proficiency with strong analytical capabilities
• Proficiency in Microsoft Office Suite, including advanced Excel skills

Preferred Experience

• Bachelor’s degree in Business Administration, Supply Chain, Operations Management, Product Development, Textiles, Engineering, or a related field; equivalent industry experience will be considered
• Experience with rugs, floor coverings, textiles, home furnishings, soft goods, or other consumer products
• Product Lifecycle Management (PLM) experience
• Track record managing complex product portfolios and global supplier relationships
• Experience supporting large retail customers or national account programs

Technology & Tools

• ERP, MRP
• Microsoft Office Suite
• Excel

Benefits

• A highly visible role with direct exposure to and partnership with executive leadership
• Meaningful influence on product execution and operational performance
• Opportunity to lead and develop a growing team
• Stability of a fourth-generation family-owned company with over 100 years of success
• Collaborative, growth-oriented culture focused on continuous improvement
• Competitive compensation and benefits package

Location and Experience Level

Location: West Warwick, RI (onsite). Minimum Experience: 7+ years.

Role Fit Considerations

This role may not be a fit for candidates whose experience is primarily focused on warehouse management, logistics, or transactional purchasing.