(Contract) Product Operations Lead

At lululemon, this contract role supports how product strategy shows up in-store, combining inventory operations with a focus on guest experience. As the Product Operations Lead, you will drive the day-to-day processes that keep products accurate, available, and well-presented, and you will also support the floor when you serve as Supervisor on Duty.

What you’ll do

• Partner with store leadership to bring store product strategy to life.
• Plan, prioritize, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
• Ensure execution of product actions such as pull backs, consolidations, and repricing.
• Lead inventory shifts by creating a fun and productive atmosphere for the team.
• Monitor product levels and share findings to support sell-through strategy and optimal product availability for guests.
• Review and interpret daily business data and metrics, including analyzing product sell-through to recommend product focus to store leadership (and pricing input for outlets).
• Participate in hiring, including recruitment, selection and hiring recommendations, onboarding, and training.
• Support team performance through direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on learning opportunities.
• Build a respectful, inclusive team environment through supportive working relationships.
• When serving as Supervisor on Duty during store open hours, move dynamically on the floor to deliver technical product education to every guest and help establish a world-class guest experience.

Minimum qualifications

• 1+ year of work experience.
• Ability to legally work in the country where the store is located.
• Ability to travel to the assigned store using reliable transportation.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
• Some experience leading, mentoring, delegating, or implementing processes with others.

Schedule

• Schedule varies based on store needs.
• Shifts are typically mornings, afternoons, evenings, weekends, and holidays.
• During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members.

Work context

• Moving through the store, sometimes in areas with bright lights and loud music, and sometimes in back-of-house areas with no windows or natural light.
• Work may be completed as part of a team, independently, and sometimes using a computer or other technical devices.
• Occasionally moving boxes up to 30 lbs (13.6 kg) and using ladders to reach materials.
• For experiential locations with food and beverage service only: exposure to industrial kitchen equipment and heat may be involved.

Contract role details

• Location: Nashville, TN (onsite).
• Job type: contract.
• Base pay range: $22.50 - $25.89/hour, subject to minimum wage in the location.
• Target bonus: $2.00/hour.
• Total target base pay range: $24.50 - $27.89/hour.

Benefits and total rewards

• Extended health and dental benefits, plus mental health plans.
• Paid time off.
• Savings and retirement plan matching.
• Generous employee discount.
• Fitness and yoga classes.
• Parenthood top-up.
• Extensive catalog of development course offerings.
• People networks, mentorship programs, and leadership series.
• Pay-for-performance philosophy with eligibility for a competitive bonus program, subject to program eligibility requirements.
• Support for career development, wellbeing, and personal growth as part of total rewards.

Additional role assets (nice to have)

• High school diploma/GED/equivalent or above.
• Retail, sales, distribution center, or warehouse operations experience, including experience reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service only: food safety and/or liquor service certification.

How you’ll be evaluated

• Inclusion & Diversity: supports an inclusive environment that values and celebrates differences.
• Integrity: acts with honesty, fairness, and ethical judgment.
• Adaptability/Agility: handles uncertainty, shifts priorities in a fast-paced environment, and recovers from setbacks.
• Leadership: motivates, empowers, develops, and directs people while inspiring others.
• Collaboration and Teamwork: works productively with others and seeks connections and diverse perspectives.
• Decision Making/Problem Solving: identifies improvement opportunities and makes effective, timely decisions.
• Planning and Organizing: plans and organizes work to complete priorities clearly and efficiently.
• Interactive Communication: communicates information effectively and understands shared information during interactions.