Engineering Product Manager

Build customer onboarding experiences that help teams reach value faster with Cisco Cloud Control. This onsite role in Milpitas, CA focuses on owning the product experience from purchase to activation for direct, partner, and managed-service customers, with clear goals around adoption, satisfaction, and business growth. You’ll work with engineering, design, and go-to-market partners to turn customer and field insights into scalable self-service flows.

What you’ll do

• Define and drive the product vision, strategy, and roadmap for onboarding and activation across direct, partner, and managed-service customers.
• Translate customer, partner, and field insights into product requirements, user stories, and success criteria.
• Collaborate with engineering and design to build simple, scalable self-service onboarding flows, including identity and access, tenant and organization setup, entitlement and licensing activation, and product integrations.
• Coordinate across Cisco business units so customers experience consistency across multiple products.
• Define and track adoption and time-to-value metrics, using data and telemetry to prioritize and make tradeoffs.
• Engage directly with customers and partners through discovery, early-access programs, and feedback loops, representing their needs inside Cisco.
• Partner with go-to-market, customer success, and support teams on launch readiness, enablement, and continuous improvement.
• Communicate strategy, progress, and results to audiences ranging from engineers to senior executives.

What you’ll bring

• Bachelor’s + 8 years, Master’s + 6 years, or PhD + 3 years of related experience in product management, technical product management, or a closely related technical role.
• 5+ years of product management experience delivering enterprise SaaS or cloud platform capabilities, owning features and roadmap from ideation through launch.
• Experience owning customer-facing onboarding, activation, provisioning, or account and tenant lifecycle experiences for enterprise customers.
• Experience gathering requirements and validating solutions directly with enterprise customers and partners.

About Cisco Cloud Control and the team

Cisco Cloud Control is Cisco’s unified, AI-native management platform that brings networking, security, and observability together into one experience. The product team owns platform capabilities that help customers and partners move from purchase to value quickly, at enterprise scale and across Cisco’s portfolio. The team works closely with engineering, design, customer experience, sales, and partner organizations worldwide, guided by curiosity, customer obsession, and a bias for action.

Compensation, location, and timeline

Location: Milpitas, CA (onsite)

Salary range: USD 136,500 - 259,100 per year

Application window: expected to close on 11/18/2026

For U.S. and/or Canada applicants: the starting salary range posted reflects projected new-hire salary ranges and does not include incentive compensation, equity, or benefits. Individual pay depends on hiring location, market conditions, skills, experience, qualifications, education, certifications, and/or training.

Benefits at Cisco

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units (RSUs), which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year (plus 1 floating holiday for non-exempt employees)
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees: 16 days of paid vacation per full calendar year (accrued at 4.92 hours per pay period for full-time employees)
• Exempt employees: flexible vacation time off program (no defined limit, subject to availability and business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to address critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles (subject to Cisco’s policies)

Preferred qualifications

• Technical background in cloud platforms, networking, security, or IT operations, with enough depth to partner closely with engineering on architecture and tradeoffs.
• Knowledge of identity and access management (SSO, SAML/OIDC, role-based access control, multi-tenancy), plus licensing and entitlement models for enterprise software.
• Experience with partner, reseller, or managed service provider (MSP) motions, including multi-tenant or delegated-administration experiences.
• Experience defining product-led growth, adoption, and time-to-value metrics, and using product analytics to guide roadmap decisions.
• Experience designing self-service, low-friction onboarding flows at global scale, including regional, data-residency, and compliance considerations.
• Familiarity with Cisco’s networking, security, collaboration, or observability portfolio, or comparable enterprise vendors.
• Daily use of AI tools in product work, such as research synthesis, drafting requirements, competitive analysis, or prototyping.
• Experience presenting to executives, customers, and field teams.

Incentive pay notes (where applicable)

• For quota-based incentive pay, Cisco typically pays: 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% between 50% and 75%; 1% between 75% and 100%; and at or above 1% for each 1% of attainment beyond 100% with no cap.
• For non-quota-based sales performance elements (such as strategic sales objectives), Cisco may pay 0% to 125% of target.
• Cisco sales plans do not include a minimum threshold of performance for incentive compensation to be paid.

State-by-state full salary ranges

• New York City Metro Area: $154,900.00 - $259,100.00
• Non-Metro New York state & Washington state: $136,500.00 - $228,300.00
• For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.
• Employees in Illinois participate in a unique time off program to meet local requirements.