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Follett Higher Ed Group, LLC

Senior Product Manager

Westchester, IL $40k - $172k/yr Full time Posted 1h ago

Job Description

Lead product strategy and execution for a core product area while partnering across teams to deliver measurable outcomes.

Responsibilities

  • Define and communicate a product vision aligned to company goals, user needs, and market trends
  • Translate the vision into initiatives that deliver value and measurable results
  • Build and maintain a prioritized roadmap using customer needs, market research, and business objectives
  • Keep internal teams aligned on priorities, updating plans as focus areas evolve
  • Own the full product development lifecycle from discovery and requirements through launch
  • Write user stories and define success criteria, collaborating with engineering, design, and QA through sprint planning, iteration, and release cycles
  • Engage customers and end users (including administrators, instructors, and students) to gather context and uncover pain points
  • Run competitive and market analysis and monitor emerging technologies for opportunities and risks
  • Serve as the primary point of contact for your product area across internal stakeholders, supporting transparency, alignment, and accountability
  • Partner with marketing and sales on positioning, messaging, training materials, and launch plans
  • Ensure teams are prepared for product rollouts and customer onboarding
  • Define and track product metrics and KPIs, using data to guide enhancements, feature iteration, adoption, and customer satisfaction
  • Coach and mentor junior product managers to support growth
  • Promote a collaborative, user-centered culture focused on innovation, transparency, and continuous learning

Requirements

  • Bachelor’s degree or equivalent experience
  • 6+ years of product management experience, including direct collaboration with design and engineering teams
  • Proven record of driving company growth through end-to-end product development
  • Strong communication and presentation skills, with the ability to translate technical concepts for diverse audiences
  • Ability and willingness to travel up to 10%

Preferred Qualifications

  • Experience in education technology, ideally higher education
  • Strong understanding of the full course materials lifecycle, from adoption collection to content delivery
  • Data-driven approach with hands-on product analytics experience to inform decisions and run experiments
  • SQL proficiency to query relational databases for insights and product analysis

Tools and Technologies

  • SQL

Benefits

  • Medical
  • Dental
  • Vision
  • Disability
  • Wellness programs
  • 401(k) plan
  • Flex spending
  • Paid holidays
  • Paid time off

Location: Westchester, IL (onsite)

Compensation: USD 40,000 - 171,933 per year

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