Internal Communications Senior Manager (Transformation, Product & Operations)

In this onsite role in Atlanta, you will lead internal communications across major product and operations functions, with a focus on supporting transformation efforts. You will partner with senior leaders to turn business priorities into clear, compelling communications for a global workforce.

Responsibilities

• Develop and execute integrated internal communications strategies aligned to business priorities.
• Act as a trusted communications advisor to senior leaders.
• Partner with leaders to communicate functional strategy, organizational changes, transformation initiatives, and operational priorities.
• Create messaging and communication plans, including leader talking points, presentations, FAQs, employee-facing content, and executive communications.
• Convert complex product and operational information into employee communications that are clear and engaging.
• Support company-wide initiatives, major launches, business updates, and change programs.
• Collaborate with teams such as HR and Marketing to maintain alignment and message consistency.
• Measure communication effectiveness and use insights to improve messaging, channels, and employee engagement.

Requirements

• 8+ years of experience in internal communications, corporate communications, employee communications, or a related field.
• Experience supporting senior executives, enterprise functions, or large-scale business initiatives.
• Exceptional writing and editing skills.
• Business acumen and the ability to understand complex topics.
• Experience building strategic communication plans while managing multiple priorities.
• Strong stakeholder management skills.
• Experience supporting transformation, change management, or large-scale organizational initiatives is preferred.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.

How Success Is Measured

Performance in this role is measured by the ability to convert business priorities into communications that build understanding, strengthen alignment, and motivate action. The successful candidate will help employees connect company strategy, product innovation, operational excellence, and their role in delivering results.

About the Team

The team is inclusive and global, working together every day. You will collaborate with industry professionals and build your career as you learn from experienced colleagues.

What Makes Globalpayers Different

• Think like a client, act like an owner, and win as one team.
• Bring curiosity and innovation, seeking better ways to deliver impact.
• Empower one another to make decisions, with excellence driven by passion.

Equal Opportunity Statement

• Global Payments is an equal opportunity employer.
• Qualified applicants are evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, or other protected characteristics.
• The EEO is the Law poster is available here.
• If hired in the United States under a conditional offer, you will be required to undergo a drug test.
• Reasonable accommodations are provided during the hiring process and to support essential job functions, if hired.
• Washington candidates: click here for information on the Fair Chance Act.