Legal AI & Technology Product Manager

Akin is creating a newly established, hands-on product ownership role focused on legal AI and technology. In this hybrid position based in Washington, DC, you will help ensure key AI tools are configured correctly, adopted broadly, governed effectively, and delivering measurable value across practices and business services. The work spans product roadmap ownership, vendor coordination, testing and acceptance, analytics and reporting, and the processes that move products from pilot through mainstream IT support and into retirement.

What you will do

• Partner closely with Practice Innovation Strategists and the Business Services Strategist so each product meets end-user needs and delivers value for clients and the firm.
• Advise on roadmap, configuration, and release and adoption decisions, treating product outcomes as a shared responsibility rather than a handoff.
• Define stage gates and success criteria to move products from pilot to production and into mainstream IT support.
• Maintain a living roadmap for key legal AI and technology platforms, prioritizing features, integrations, and use cases that drive adoption and value.
• Track vendor releases, assess their impact on firm workflows, and sequence rollouts with appropriate training and communications.
• Serve as the firm’s primary product counterpart to vendor account and product teams, holding vendors to roadmap commitments and service standards.
• Continuously evaluate whether current tools remain a good fit and scan the market for emerging technology that addresses unmet needs across practices and business services.
• Build a structured vendor review and intake process to make diligence, security review, and onboarding faster and more consistent.
• Create an operating model for each product, including user management, support, training, and approval processes.
• Own product documentation end to end, including configuration records, runbooks, user guides, knowledge base content, known issues, and escalation paths.
• Own problem management and vendor escalation for each product in line with Service Delivery standards.
• Encourage self-service training through content delivered in the LMS.
• Run the handover process for products moving into mainstream IT support, including knowledge transfer and acceptance criteria.
• Own product backlog and requirements, working with Strategists, Business Systems Analysis, and vendors to deliver agents, workflows, workspace configurations, and prompt and playbook libraries.
• Set testing and acceptance standards and sign off on new vendor features before they reach users in the firm environment.
• Coordinate integrations between systems, including API and MCP connections, with Technology teams to maximize value and minimize risk.
• Develop adoption dashboards and support the firm’s time-and-value methodology, including quarterly reporting for firm leadership.
• Set adoption targets by tool, practice, role, office, and seniority, and collaborate with Strategists to address engagement that stalls before it shows up in metrics.
• Translate usage data into a clear return-on-investment narrative and feed insights back into the roadmap and engagement activities.
• Coordinate Information Security and Information Governance reviews for AI platforms to keep tools aligned with firm security, data retention, and Office of the General Counsel requirements.
• Support the firm’s agent governance model, including publication controls, access visibility, and an intake route for shared agents.
• Run operating reviews and focus groups with Strategists, Champions, and IT counterparts, maintaining shared knowledge assets in partnership with Business Systems Analysis.
• Remain accountable for each product from production through retirement, including configuration, adoption, governance, roadmap, and results.

Required qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in legal technology, product management, innovation operations, or practice technology, ideally in a law firm, legal department, or legal technology vendor.
• Experience owning technology products or platforms end to end in a professional services or enterprise setting, including roadmap, adoption, and vendor management.
• Hands-on familiarity with legal or enterprise AI (for example, generative AI platforms, document automation, contract review, or deal management tools) with enough working knowledge to define requirements, assess vendor capabilities, and test features.
• Strong product management judgment to prioritize effectively and measure and refine initiatives based on outcomes.
• Proven ability to translate user needs into requirements, prioritize a backlog, and deliver through technical teams and vendors.
• Advanced data literacy, including dashboard building, performance metric interpretation, and clear value-model communication for stakeholders.
• Excellent written and verbal communication skills, including production of practical documentation and reporting for attorneys, business services teams, vendors, IT professionals, and firm leadership.
• Ability to operate effectively in a fast-moving environment and establish structure, processes, and priorities when requirements are not fully defined.

Technologies you may work with

• API, MCP, LMS, SharePoint, Power BI, Power Automate, ServiceNow
• Harvey, NetDocuments, Legora, Copilot
• Generative AI platforms, document automation, contract review, deal management tools

Location and schedule

• Hybrid in Washington, DC (also noted locations: Dallas, New York, or Washington, DC)
• Schedule: 9:00 AM to 5:30 PM
• FLSA: Exempt
• Position type: Full-Time/Regular

Compensation and benefits

• Salary (Washington, DC): USD 115,000 - 175,000 per year
• Health and other insurance benefits
• 401(k) eligibility
• Discretionary bonus
• Various paid time off benefits

Preferred qualifications

• Experience owning or managing products such as Harvey, NetDocuments, Legora, Copilot, or comparable platforms in a law firm or legal technology setting.
• Familiarity with SharePoint, Power BI, Power Automate, ServiceNow, and other service management and administration platforms.
• Familiarity with Information Security and Information Governance requirements for AI and cloud platforms.
• Background in knowledge management, template governance, or legal project management.
• ITIL, PMP, or Legal Project Management (LPM) certification.