Manager Product Design

Manager Product Design at Alaska Airlines leads the design and delivery of high-performing employee apps and airport experiences, guiding a design team from concept to execution and shaping strategy for employee-facing software.

Responsibilities

• Direct and coach a diverse design team comprising Product Designers and UX Researchers.
• Oversee recruiting, hiring, and retention of top design talent.
• Collaborate with product management, UX Research, stakeholders, Airport teams, and software engineering to align roadmaps, vision, and strategy.
• Define and advance accessible, user-friendly solutions that balance evergreen and time-sensitive experiences.
• Foster a strong partnership with Product and Engineering to ensure quality experiences for employee-facing apps.
• Present design work to leaders and teams across the company and articulate design strategies that support user and business goals.
• Lead and participate in design thinking workshops to educate teams on user-centered design and insights-driven decision making.
• Develop talent through performance management and ongoing feedback, supporting capacity planning and personal growth.
• Shape cultural norms through action, presence, and reinforcing desired behaviors.

Requirements

• Minimum five years of experience in design or a related field.
• At least two years of leadership experience.
• Bachelor's degree, or equivalent combination of two years of relevant training or experience in lieu of a degree.
• Ability to communicate ideas clearly to diverse stakeholders via presentations and storytelling.
• Working knowledge of creative tools, including Figma and AI.
• Proven ability to manage multiple complex design initiatives concurrently.
• Hands-on or broad knowledge across UX, interaction design, UI design, and UX Research.
• Keeping up with current design trends, best practices, and technology innovations.
• Experience taking projects from concept through delivery and ongoing optimization.
• Strong verbal, written, listening, and interpersonal communication skills.
• High school diploma or equivalent.
• Authorized to work in the United States.
• Minimum age of 18.
• Role requires in-office presence near SeaTac, WA, five days a week.

Technologies

• Figma
• AI

Benefits

• Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air
• Comprehensive well-being programs including medical, dental, and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

Job-Specific Leadership Expectations

• Embody values to own safety, do the right thing, be caring and kind, and deliver performance.
• Foster a culture where all employees feel safe and supported.

Salary

Salary range: $149,600 - $224,400 per year. Pay will be based on location, relevant experience and skillset, with consideration for internal equity across Alaska, Hawaiian, and Horizon employees.