Senior Manager, Product Design

Information Technology Senior Management Forum is hiring a Senior Manager, Product Design to lead the AI/ML Design Team within the Experience Design organization. In this hybrid role based in McLean, VA, you will help build internal platforms that enable Capital One associates to develop AI-powered applications, while shaping the experience strategy and vision for an enterprise GenAI platform.

Role focus

• Lead designers responsible for internal platform capabilities associates use to build AI-powered applications.
• Partner with platform product managers and engineering leaders to define experience strategy and vision for an enterprise GenAI platform.
• Manage the design backlog and oversee prioritization across design needs.

Collaboration and design leadership

• Elevate design talent across the team through coaching, training, and goal setting aligned to broader portfolio strategy.
• Work closely with product, tech, and business leaders to keep user needs central to strategy.
• Drive alignment across product, technology, and business partners to enable bold solutions to complex problems.
• Model a strategic human-centered approach in presentations across levels and job functions, integrating design frameworks, data, and research insights.

Strategy, problem solving, and execution

• Bring deep design expertise, user insights, and business understanding to shape product direction and outcomes.
• Advocate for human-centered methodologies that connect customer needs with business goals through data, research, and design expertise.
• Own the problem-solving approach (issue, impact, resolution), using good judgment to explore alternatives and balance competing priorities.
• Use knowledge of products, processes, customers, competitors, and market trends to guide how Design engages across the portfolio.
• Engage internal partner perspectives to support workstreams, identify needed resources, and embrace compromise to resolve strategic challenges.

Technical and craft work

• Review platform infrastructure and the technical stack to empower teams across the company to deliver transformative, business-value driven experiences.
• In collaboration with cross-functional partners, help optimize tools, platforms, frameworks, and design systems.
• Create and guide delivery of artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes.

Requirements

• At least 6 years of experience in a Product Design role.
• At least 6 years of experience in design and prototyping tools such as Figma.
• At least 2 years of experience in a people leadership role.
• At least 8 years of experience in a Product Design role.
• At least 8 years of experience in design and prototyping tools such as Figma.
• Experience working with and contributing to an established design system.
• Experience collaborating with product, tech and business leaders.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data heavy problem spaces.

Tools

• Figma

Compensation and benefits

• Salary: USD 200,700 - 229,100 per year (McLean, VA range for Sr. Manager, Design).
• Performance based incentive compensation may be available, which could include cash bonus(es) and/or long term incentives (LTI), depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits supporting total well-being.

Hybrid and employment authorization

• This role is designated as hybrid, with required on-site presence aligned to Capital One’s hybrid policy.
• Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.

Additional location pay range note

• McLean, VA: $200,700 - $229,100 (Sr. Manager, Design).
• New York, NY: $219,000 - $249,900 (Sr. Manager, Design).
• Richmond, VA: $182,500 - $208,300 (Sr. Manager, Design).
• Candidates hired for other locations will receive the pay range associated with that location, and the annualized salary offered will be reflected in the offer letter.