Payments Value Added Services Product Manager - Vice President

J.P. Morgan Payments is building and operating payment capabilities at massive scale, supporting organizations around the world with secure, efficient transaction processing. On the Payments Value-Added Services Platform team, this Vice President Product Manager role owns a core area within the Value-Added Services portfolio and drives both roadmap execution and operational excellence.

You will oversee in-market products and help shape next-generation platform capabilities for payment credentialing, working closely with engineering, senior product leadership, and external network partners.

What you’ll do

• Own product strategy, roadmap, and delivery for a defined product area within the Payments VAS portfolio, covering both in-market products and next-generation platform build
• Operate in-market tokenization and credential-management offerings, including APIs, client onboarding, operational cadence, incident response, and continuous improvement for existing and new clients
• Partner with senior product leadership to shape the next-generation payment credential platform and lead one of its delivery workstreams
• Define and ship RESTful APIs, webhooks, event streams, and SDKs that enterprise merchants and internal product teams build on, with developer experience treated as a first-class outcome
• Collaborate with engineering on technical architecture, acceptance criteria, release planning, production readiness, and incident postmortems, representing the client voice in platform decisions
• Partner with card networks on tokenization standards and program requirements
• Drive measurable business outcomes (for example, authorization performance uplift, token conversion rate, and payment cost outcomes) and connect product decisions to those metrics using data
• Communicate progress, priorities, and trade-offs to senior leadership through portfolio steering, executive readouts, and client-facing business reviews

Qualifications

• 5+ years of product management experience, including 3+ years building or operating payments, fintech, or financial infrastructure products
• Hands-on experience building and operating API-first products at scale: RESTful APIs, webhooks, async event streams, versioning strategy, backward compatibility, and developer-facing documentation
• Experience shipping platform products that other teams, external developers, or clients integrate with
• Proven ability to lead technical product decisions in partnership with engineering teams, with comfort reading and shaping technical designs
• Proven ability to influence and align cross-functional partners (engineering, risk, compliance, sales, operations) in a matrix organization
• Strong analytical and systems-thinking skills, including comfort analyzing data with SQL, dashboards, and production telemetry
• Excellent written and verbal communication, including presenting to executive audiences and representing a product perspective in cross-functional forums
• Bachelor’s degree or equivalent practical experience
• Some travel required

Technologies

• RESTful APIs, webhooks, async event streams, SDKs
• SQL, dashboards

Team context

• J.P. Morgan Payments operates in over 160 countries and handles more than 120 currencies
• It is the largest processor of USD payments, with a daily transaction volume of $10 trillion
• Part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets
• The team addresses complex challenges across the payment lifecycle and supports seamless transactions across borders, industries, and platforms

Location: Plano, TX (onsite)