Product Manager

Join Greenheck Group in Clearwater, FL (onsite) and help shape product direction with a role that blends technical application support, roadmap ownership, and customer-facing training. You will collaborate with cross-functional partners to prioritize initiatives, strengthen marketplace positioning, and equip internal and external teams with the guidance they need to succeed.

Compensation: USD 144,462 - 178,453 per yearly base salary, plus the opportunity to earn additional variable compensation based on achieving specific performance metrics. The starting base pay range may vary based on job-related knowledge, skills, experience, and performance.

Responsibilities

• Support the product support team with advanced technical assistance via phone and e-mail for internal and external customers, focusing on selection and application.
• Coordinate cross-functional teams and stakeholders to prioritize projects and align focus with the long-term product roadmap strategy for the business unit.
• Provide guidance to resolve complex application challenges and determine whether onsite application engineering field support is needed.
• Negotiate with internal and external customers to identify mutually beneficial solutions to field problems.
• Influence industry direction by participating in industry codes and standard committees, then use that knowledge to guide business unit strategy.
• Own development and maintenance of the product offering roadmap, including ongoing evaluation of competition to enhance marketplace advantage.
• Highlight and communicate key selling points of current products to support delivery to sales teams and customers.
• Create training themes and messaging for the application and product teams.
• Attend offsite events and conduct interactions with customers, competitors, and suppliers.
• Collaborate with business unit leadership during strategic planning, and report market trends, opportunities, and issues while investigating alternative channel opportunities to expand business.
• Supervise and develop the business unit customer support and applications teams.
• Monitor and set direction for pricing levels to control volume and achieve targeted profit levels; create and maintain sales forecasts.
• Develop, propose, and manage department costs to target budget.
• Build and maintain relationships with the rep network and sales channels on the product offering.

Requirements

• 6-8 years of relevant work experience required.
• 4-6 years of relevant work experience in a supervisory or managerial role required.
• Bachelor’s degree required in engineering or equivalent years of job experience; 4 years bachelor’s degree required.

Benefits

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

Work Environment

• Office environment; ability to operate standard office equipment (computer, phone).
• Sedentary work.
• Occasional exertion up to 10 pounds of force and/or negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Repetitive motion; substantial motions of the wrists, hands, and/or fingers.
• Close visual acuity for preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
• Occasional need for walking short distances.

Accommodations

Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, email [email protected] with your name, job title, posting number, and requested accommodation.

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