Product Manager

In JPMorganChase’s Consumer & Community Banking organization, this Product Manager role supports Business Banking by shaping new product offerings and guiding them through the complete product life cycle. You will represent customer needs to help build profitable solutions, coordinate launch activities, collect feedback, and drive high-quality digital experiences for clients.

Role focus

• Develop and communicate a product strategy and product vision that delivers customer value
• Lead discovery and market research to identify customer solutions and incorporate them into the product roadmap
• Own and continuously improve a product backlog that supports the strategic roadmap and value proposition
• Define and monitor a framework for key success metrics across cost, feature and functionality, risk posture, and reliability

What you bring

• 5+ years of experience (or equivalent expertise) in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, including design and data analytics
• Proven ability to lead end-to-end product life cycle activities such as discovery, ideation, strategic development, requirements definition, and value management
• Track record delivering digital experiences across web and mobile native platforms with speed and accuracy
• Experience partnering with and communicating across teams, managing stakeholders across functional roles
• Demonstrated experience operating in a highly matrixed, complex organization
• Certified Scrum Product Owner (CSPO) is preferred

Team and company context

JPMorganChase’s Consumer & Community Banking division serves Chase customers through a broad set of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment