Product Manager Insurance Services

Join DXC Technology in Austin, TX (onsite) to help shape Insurance Services delivered through API-driven, microservices-based solutions. In this Product Manager role, you will own the roadmap from discovery through execution, ensuring capabilities match customer needs and business objectives while supporting modernization, integration, and scalable delivery.

What you’ll deliver

• Own and manage the Insurance Services roadmap, including backlog, priorities, and release plans.
• Translate product leadership strategy into actionable initiatives across features, enhancements, integrations, and operational improvements.
• Lead roadmap planning, backlog grooming, release readiness, and stakeholder communications.
• Maintain strong backlog quality and readiness in Jira, ensuring work is refined, prioritized, and aligned with delivery objectives.
• Coordinate execution with Engineering, Architecture, Delivery, and Operations to drive roadmap commitments to completion.
• Manage dependencies, risks, technical constraints, and competing priorities across multiple initiatives.
• Support annual planning, release planning, and portfolio prioritization activities.
• Monitor progress and communicate status, risks, milestones, and recommendations to leadership and stakeholders.

How you’ll work with customers and teams

• Lead customer discovery to understand business needs, operational challenges, workflow inefficiencies, and modernization opportunities.
• Facilitate collaborative discovery workshops with customers, business stakeholders, architects, engineers, and operational teams.
• Gather, analyze, and document functional and non-functional requirements that enable scalable solution development.
• Use modern product approaches such as User Story Mapping, customer journey mapping, process modeling, and design thinking.
• Create user stories, epics, acceptance criteria, process flows, capability maps, and solution requirements that clarify business objectives for technical teams.

Modernization, integrations, and business process re-engineering

• Drive Business Process Re-engineering (BPR) by identifying opportunities for simplification, automation, workflow optimization, and operational transformation.
• Validate proposed solutions with rapid prototyping, proof-of-concept activities, and iterative feedback cycles.
• Ensure traceability between business objectives, customer requirements, technical solutions, and delivered outcomes.
• Maintain a strong understanding of DXC Insurance Services platforms, APIs, integration frameworks, workflow solutions, and shared technology services.
• Partner with Architecture and Engineering to define scalable solutions using API-first, microservices-based, and cloud-enabled architectures.
• Participate in solution design discussions across APIs, integrations, event-driven architectures, workflow automation, data services, AI-enabled capabilities, and modernization initiatives.
• Define and prioritize requirements for system integrations, APIs, workflow automation, and reusable business services.
• Collaborate on modernization opportunities, technical debt reduction, cloud adoption strategies, and platform improvements.
• Ensure requirements align with architecture standards, security requirements, compliance obligations, and operational support models.
• Coordinate product adoption activities, including customer adoption support, go-to-market readiness, product demonstrations, and strategic customer engagements.

What you bring

• Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field.
• 7-10 years of experience in Product Management, Product Ownership, Business Analysis, Solution Design, Software Delivery, or related disciplines.
• Proven ability to gather and translate business requirements into scalable technical solutions.
• Experience facilitating customer discovery sessions, requirements workshops, and cross-functional solution design.
• Strong experience managing product roadmaps, Agile backlogs, and release planning for cross-functional delivery.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent communication, stakeholder management, presentation, and facilitation skills.
• Experience supporting customer engagements, product demonstrations, RFP responses, and strategic growth initiatives.

Tools and technical context

• Jira (backlog management, sprint planning, release planning, workflow management, backlog grooming)
• REST APIs and API-first solution design
• Microservices and service-oriented architectures
• Event-driven architectures and workflow orchestration

Preferred background

• Experience supporting insurance operations, insurance technology solutions, or business process services environments.
• Experience on large-scale modernization, digital transformation, API enablement, or cloud migration initiatives.
• Familiarity with DXC Assure solutions and the broader insurance technology ecosystem.
• Experience supporting platform modernization, system integration, and operational transformation programs.